Stenovitch 0 Posted June 20, 2016 Share Posted June 20, 2016 (edited) How do i cancel my beta release subscription? I'm pretty tired of emby for android not working on my Samsung Galaxy S3. Want the stable release back... How do i do that? I have to use my browser version to access it every time... Have only worked for ONE day for the past 2 weeks Edited June 20, 2016 by Stenovitch Link to comment Share on other sites More sharing options...
Luke 37273 Posted June 20, 2016 Share Posted June 20, 2016 Hi, what issues are you having? thanks. Link to comment Share on other sites More sharing options...
Stenovitch 0 Posted June 20, 2016 Author Share Posted June 20, 2016 It starts up and closes right after... I signed up for some beta release or something to correct the error, and that worked.. but for the past 2 weeks the programs starts op, and the loading circle starts but is notches and right after the program closes... I worked fine a few days ago, for ONE day, (had same problem before then) and then same problem.... Am i on a beta testing something? because it sucks and i just want the stable release so i can watch my movies... Link to comment Share on other sites More sharing options...
Luke 37273 Posted June 20, 2016 Share Posted June 20, 2016 Hi, can you please provide a log from the app? Instructions are here: http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ Thanks! Link to comment Share on other sites More sharing options...
Stenovitch 0 Posted June 20, 2016 Author Share Posted June 20, 2016 (edited) /android/data/com.mb.android/logs does not exist.. have only files and cache. There is a Log under files though Edited June 20, 2016 by Stenovitch Link to comment Share on other sites More sharing options...
CBers 6805 Posted June 20, 2016 Share Posted June 20, 2016 My logs are in: /sdcard/Android/data/com.mb.android/files/logs Link to comment Share on other sites More sharing options...
Stenovitch 0 Posted June 20, 2016 Author Share Posted June 20, 2016 The latest log 23:17:59.978 [main] INFO App - Searching for com.google.android.webview23:18:00.001 [main] ERROR App - Android System WebView is not foundandroid.content.pm.PackageManager$NameNotFoundExceptionandroid.app.ApplicationPackageManager.getPackageInfo(ApplicationPackageManager.java:138)com.mb.android.MainActivity.GetSystemWebViewChromiumVersion(MainActivity.java:191)com.mb.android.MainActivity.enableSystemWebView(MainActivity.java:173)com.mb.android.MainActivity.makeWebViewEngine(MainActivity.java:222)org.apache.cordova.CordovaActivity.makeWebView(CordovaActivity.java:192)org.apache.cordova.CordovaActivity.init(CordovaActivity.java:141)org.apache.cordova.CordovaActivity.loadUrl(CordovaActivity.java:214)com.mb.android.MainActivity.onCreate(MainActivity.java:141)android.app.Activity.performCreate(Activity.java:6251)android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1108)android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2403)android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2510)android.app.ActivityThread.-wrap11(ActivityThread.java)android.app.ActivityThread$H.handleMessage(ActivityThread.java:1363)android.os.Handler.dispatchMessage(Handler.java:102)android.os.Looper.loop(Looper.java:148)android.app.ActivityThread.main(ActivityThread.java:5463)java.lang.reflect.Method.invoke(Native Method)com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:726)com.android.internal.os.ZygoteInit.main(ZygoteInit.java:616)23:18:00.002 [main] INFO App - Enabling Crosswalk due to older chromium version23:18:00.126 [main] DEBUG App - AndroidSyncFileRepository started. syncPath: /storage/emulated/0/Android/data/com.mb.android/files/sync23:18:00.297 [main] INFO App - Searching for com.google.android.webview23:18:00.299 [main] ERROR App - Android System WebView is not foundandroid.content.pm.PackageManager$NameNotFoundExceptionandroid.app.ApplicationPackageManager.getPackageInfo(ApplicationPackageManager.java:138)com.mb.android.MainActivity.GetSystemWebViewChromiumVersion(MainActivity.java:191)com.mb.android.MainActivity.enableSystemWebView(MainActivity.java:173)com.mb.android.MainActivity.onCreate(MainActivity.java:148)android.app.Activity.performCreate(Activity.java:6251)android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1108)android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2403)android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2510)android.app.ActivityThread.-wrap11(ActivityThread.java)android.app.ActivityThread$H.handleMessage(ActivityThread.java:1363)android.os.Handler.dispatchMessage(Handler.java:102)android.os.Looper.loop(Looper.java:148)android.app.ActivityThread.main(ActivityThread.java:5463)java.lang.reflect.Method.invoke(Native Method)com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:726)com.android.internal.os.ZygoteInit.main(ZygoteInit.java:616)23:18:00.299 [main] INFO App - Enabling Crosswalk due to older chromium version23:18:04.454 [main] DEBUG App - Calling MediaSyncAdapter.updateSyncPreferences. syncPath: null23:18:09.044 [JavaBridge] INFO App - Received instruction to updateCredentials23:18:09.078 [JavaBridge] INFO App - AppVersion: 2.7.0323:18:09.079 [JavaBridge] INFO App - DeviceId: f297c8ab75c2151823:18:09.079 [JavaBridge] INFO App - DeviceName: GTI930023:18:09.927 [JavaBridge] INFO App - initStore called23:18:09.933 [JavaBridge] DEBUG App - IAB helper created.23:18:09.938 [JavaBridge] DEBUG App - Starting in-app billing setup.23:18:09.995 [main] DEBUG App - Billing service connected.23:18:10.003 [main] DEBUG App - Checking for in-app billing 3 support.23:18:10.201 [main] DEBUG App - In-app billing version 3 supported for com.mb.android23:18:10.208 [main] DEBUG App - Subscriptions AVAILABLE.23:18:10.214 [main] DEBUG App - Starting async operation: refresh inventory23:18:10.221 [Thread-903] DEBUG App - Querying owned items, item type: inapp23:18:10.222 [Thread-903] DEBUG App - Package name: com.mb.android23:18:10.314 [Thread-903] DEBUG App - Sku is owned: com.mb.android.unlock23:18:10.324 [Thread-903] DEBUG App - Querying SKU details.23:18:11.177 [JavaBridge] INFO App - initialize origin_scoped 2D4B1DA3 2D4B1DA323:18:11.181 [JavaBridge] INFO App - lastAppId 2D4B1DA323:18:11.211 [Thread-903] DEBUG App - Querying owned items, item type: subs23:18:11.215 [Thread-903] DEBUG App - Package name: com.mb.android23:18:11.220 [Thread-903] DEBUG App - Querying SKU details.23:18:11.578 [Thread-903] DEBUG App - Ending async operation: refresh inventory23:18:11.583 [main] INFO App - Sending url to webView: IapManager.onStoreReady();23:18:11.597 [JavaBridge] INFO App - getPurchaseInfos23:18:11.601 [JavaBridge] INFO App - Checking purchase status of com.mb.android.unlock23:18:11.603 [JavaBridge] DEBUG App - Starting async operation: refresh inventory23:18:11.620 [Thread-910] DEBUG App - Querying owned items, item type: inapp23:18:11.623 [Thread-910] DEBUG App - Package name: com.mb.android23:18:11.633 [Thread-910] DEBUG App - Sku is owned: com.mb.android.unlock23:18:11.634 [Thread-910] DEBUG App - Querying SKU details.23:18:11.656 [JavaBridge] INFO App - Received instruction to updateCredentials23:18:11.923 [Thread-910] DEBUG App - Querying owned items, item type: subs23:18:11.925 [Thread-910] DEBUG App - Package name: com.mb.android23:18:11.935 [Thread-910] DEBUG App - Querying SKU details.23:18:11.940 [Thread-910] DEBUG App - queryPrices: nothing to do because there are no SKUs.23:18:11.942 [Thread-910] DEBUG App - Ending async operation: refresh inventory23:18:11.943 [JavaBridge] INFO App - *** IsPurchased Result: com.mb.android.unlock Success23:18:11.946 [JavaBridge] INFO App - Sending url to webView: window.IapManager.updateProduct("com.mb.android.unlock", true)23:18:11.948 [JavaBridge] INFO App - Checking purchase status of emby.supporter.monthly23:18:11.949 [JavaBridge] DEBUG App - Starting async operation: refresh inventory23:18:11.959 [Thread-912] DEBUG App - Querying owned items, item type: inapp23:18:11.960 [Thread-912] DEBUG App - Package name: com.mb.android23:18:11.978 [Thread-912] DEBUG App - Sku is owned: com.mb.android.unlock23:18:11.979 [Thread-912] DEBUG App - Querying SKU details.23:18:11.999 [Thread-912] DEBUG App - Querying owned items, item type: subs23:18:12.002 [Thread-912] DEBUG App - Package name: com.mb.android23:18:12.009 [Thread-912] DEBUG App - Querying SKU details.23:18:12.011 [Thread-912] DEBUG App - queryPrices: nothing to do because there are no SKUs.23:18:12.011 [Thread-912] DEBUG App - Ending async operation: refresh inventory23:18:12.012 [JavaBridge] INFO App - *** IsPurchased Result: emby.supporter.monthly Failure23:18:12.013 [JavaBridge] INFO App - Sending url to webView: window.IapManager.updateProduct("emby.supporter.monthly", false) Link to comment Share on other sites More sharing options...
Stenovitch 0 Posted June 20, 2016 Author Share Posted June 20, 2016 i can produce logs for different days if needed Link to comment Share on other sites More sharing options...
Luke 37273 Posted June 20, 2016 Share Posted June 20, 2016 what version of android? Link to comment Share on other sites More sharing options...
Stenovitch 0 Posted June 20, 2016 Author Share Posted June 20, 2016 Android 6.0.1 Link to comment Share on other sites More sharing options...
Luke 37273 Posted June 20, 2016 Share Posted June 20, 2016 as a test, can you try going into the play store and installing the android system webview app? Link to comment Share on other sites More sharing options...
Stenovitch 0 Posted June 20, 2016 Author Share Posted June 20, 2016 YEIY!!! it works now =) Thanks a lot =) Link to comment Share on other sites More sharing options...
Luke 37273 Posted June 20, 2016 Share Posted June 20, 2016 Thanks, you didn't actually need to do that, but our app does perform better when the system webview app is installed and up to date. Link to comment Share on other sites More sharing options...
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