kcdh Posted June 16, 2016 Share Posted June 16, 2016 Hi, The app hangs on startup. The screen says welcome and has a spinning wheel below it. I've tried restarting the app and apple tv. I've attached a log file. Log-2.txt.zip Link to comment Share on other sites More sharing options...
ebr Posted June 17, 2016 Share Posted June 17, 2016 Has it ever worked for you? What version is your server? Link to comment Share on other sites More sharing options...
kcdh Posted June 17, 2016 Author Share Posted June 17, 2016 I'm using version 3.0.5972.0 on an iMac. The app had worked previously. Two things that occurred since i had last used the app - i updated the server version and added approximately 150 tv shows to my library (approx 600 total with 7400 episodes). Link to comment Share on other sites More sharing options...
ebr Posted June 18, 2016 Share Posted June 18, 2016 Did you have it set to automatically log in and maybe the IP address of your server changed? Link to comment Share on other sites More sharing options...
kcdh Posted June 18, 2016 Author Share Posted June 18, 2016 I have it set for automatic log in. Pretty sure the ip address hasn't changed. Also, the Apple Tv shows as an active device on the dashboard of server. Link to comment Share on other sites More sharing options...
ebr Posted June 19, 2016 Share Posted June 19, 2016 Can you try uninstalling it to remove the auto login information and then re-install it and see if it can connect properly? If that works, we'll have to figure out exactly what went wrong so we can address it. Thanks. Link to comment Share on other sites More sharing options...
kcdh Posted June 19, 2016 Author Share Posted June 19, 2016 Uninstalled and reinstalled app. Still hangs on welcome screen after login. Link to comment Share on other sites More sharing options...
Solution kcdh Posted June 19, 2016 Author Solution Share Posted June 19, 2016 Just tried it a second time and it now works! 1 Link to comment Share on other sites More sharing options...
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