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App hangs on start


kcdh
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Hi,  

The app hangs on startup.  The screen says welcome and has a spinning wheel below it.  I've tried restarting the app and apple tv.  I've attached a log file.  

Log-2.txt.zip

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I'm using version 3.0.5972.0 on an iMac.  The app had worked previously.  Two things that occurred since i had last used the app - i updated the server version and added approximately 150 tv shows to my library (approx 600 total with 7400 episodes).

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Did you have it set to automatically log in and maybe the IP address of your server changed?

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I have it set for automatic log in.  Pretty sure the ip address hasn't changed.  Also, the Apple Tv shows as an active device on the dashboard of server. 

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Can you try uninstalling it to remove the auto login information and then re-install it and see if it can connect properly?

 

If that works, we'll have to figure out exactly what went wrong so we can address it.  Thanks.

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