Auto-Organize No Longer Works

[markwiese 2]

Hi @@softworkz,

 

I'm running Emby Server Version 3.0.5912.0 on a Server 2012R2 machine. Lately the auto-organize has stopped working. It will not organize any of my shows - all of which are episodes of series that already exist in my library. After the files appear with the error (in auto-organize screen), I have tried manually sorting them by clicking the folder icon and choosing the series, but this also will not work. I have tried running Emby Server as a service, and running as an app, no change. I have confirmed that tvdb is accessible via the browser. The following is a log snippet, full log attached. I have confirmed that these episodes are present on tvdb. I have not changed any metadata settings, and I have confirmed they all appear to be correct.

 

 

2016-04-04 19:08:43.1962 Info TaskManager: Queueing task OrganizerScheduledTask

2016-04-04 19:08:43.1962 Info TaskManager: Executing Organize new media files

2016-04-04 19:08:43.1962 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Drunk History (UK) S02E07.mp4

2016-04-04 19:08:43.2275 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Drunk History (UK) S02E07.mp4 into series P:\ServerFolders\Videos\TV\Drunk History (UK)

2016-04-04 19:08:43.2275 Warn App: No provider metadata found for Drunk History (UK) season 2 episode 7

2016-04-04 19:08:43.2275 Warn App: Unable to sort P:\ServerFolders\Videos\Auto Organise\Drunk History (UK) S02E07.mp4 because target path could not be determined.

2016-04-04 19:08:43.2275 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Vikings.S04E06.HDTV.x264-KILLERS[ettv]\Vikings.S04E06.HDTV.x264-KILLERS[ettv].mp4

2016-04-04 19:08:43.2900 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Vikings.S04E06.HDTV.x264-KILLERS[ettv]\Vikings.S04E06.HDTV.x264-KILLERS[ettv].mp4 into series P:\ServerFolders\Videos\TV\Vikings

2016-04-04 19:08:43.2900 Warn App: No provider metadata found for Vikings season 4 episode 6

2016-04-04 19:08:43.2900 Warn App: Unable to sort P:\ServerFolders\Videos\Auto Organise\Vikings.S04E06.HDTV.x264-KILLERS[ettv]\Vikings.S04E06.HDTV.x264-KILLERS[ettv].mp4 because target path could not be determined.

2016-04-04 19:08:43.2900 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\The.Walking.Dead.S06E15.HDTV.XviD-FUM[ettv]\The.Walking.Dead.S06E15.HDTV.XviD-FUM[ettv].avi

2016-04-04 19:08:43.3524 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\The.Walking.Dead.S06E15.HDTV.XviD-FUM[ettv]\The.Walking.Dead.S06E15.HDTV.XviD-FUM[ettv].avi into series P:\ServerFolders\Videos\TV\The Walking Dead

2016-04-04 19:08:43.3524 Warn App: No provider metadata found for The Walking Dead season 6 episode 15

2016-04-04 19:08:43.3524 Warn App: Unable to sort P:\ServerFolders\Videos\Auto Organise\The.Walking.Dead.S06E15.HDTV.XviD-FUM[ettv]\The.Walking.Dead.S06E15.HDTV.XviD-FUM[ettv].avi because target path could not be determined.

2016-04-04 19:08:43.3524 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Black.Sails.S03E10.WEBRip.x264-FUM[ettv]\Black.Sails.S03E10.WEBRip.x264-FUM[ettv].mp4

2016-04-04 19:08:43.4150 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Black.Sails.S03E10.WEBRip.x264-FUM[ettv]\Black.Sails.S03E10.WEBRip.x264-FUM[ettv].mp4 into series P:\ServerFolders\Videos\TV\Back Sails

2016-04-04 19:08:43.4150 Warn App: No provider metadata found for Black Sails season 3 episode 10

2016-04-04 19:08:43.4150 Warn App: Unable to sort P:\ServerFolders\Videos\Auto Organise\Black.Sails.S03E10.WEBRip.x264-FUM[ettv]\Black.Sails.S03E10.WEBRip.x264-FUM[ettv].mp4 because target path could not be determined.

2016-04-04 19:08:43.4150 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Drunk History (UK) S02E08.mp4

2016-04-04 19:08:43.4462 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Drunk History (UK) S02E08.mp4 into series P:\ServerFolders\Videos\TV\Drunk History (UK)

2016-04-04 19:08:43.4462 Warn App: No provider metadata found for Drunk History (UK) season 2 episode 8

2016-04-04 19:08:43.4462 Warn App: Unable to sort P:\ServerFolders\Videos\Auto Organise\Drunk History (UK) S02E08.mp4 because target path could not be determined.

2016-04-04 19:08:43.4462 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Archer.2009.S07E01.HDTV.x264-KILLERS[ettv]\Archer.2009.S07E01.HDTV.x264-KILLERS[ettv].mp4

2016-04-04 19:08:43.5087 Info App: Sorting file P:\ServerFolders\Videos\Auto Organise\Archer.2009.S07E01.HDTV.x264-KILLERS[ettv]\Archer.2009.S07E01.HDTV.x264-KILLERS[ettv].mp4 into series P:\ServerFolders\Videos\TV\Archer (2009)

2016-04-04 19:08:43.5087 Warn App: No provider metadata found for Archer (2009) season 7 episode 1

2016-04-04 19:08:43.5087 Warn App: Unable to sort P:\ServerFolders\Videos\Auto Organise\Archer.2009.S07E01.HDTV.x264-KILLERS[ettv]\Archer.2009.S07E01.HDTV.x264-KILLERS[ettv].mp4 because target path could not be determined.

2016-04-04 19:08:43.5087 Info TaskManager: Organize new media files Completed after 0 minute(s) and 0 seconds

server-63595393654.txt

[softworkz 4493]

Go to Help >> Logs >> Enable debug logging

 

Go to Library >> Services >> Choose Episodes and see if at least one downloader is activated

 

In metadata manager check if series is identified correctly

 

If nothing helps, post a debug log (the same log after enabling debug logging)