Jump to content

Can't sync to android phone


bobrico
 Share

Recommended Posts

I'm running a new install of version 3.0.5871.0 on Windows Server 2012.  I have a premiere subscription and attempting to sync TV show episodes to a Samsung phone with the android client. Each attempt results in the sync job showing as failed.  Any help will be greatly appreciated!

 

Log attached.

Thanks

 

server-63591998407.txt

Link to comment
Share on other sites

can you try deleting the sync job then creating again? then if it fails, please provide a log of that time period. thanks.

Link to comment
Share on other sites

Thanks. Can you do a quick test and try to sync an individual episode as opposed to a series folder? Thanks.

Link to comment
Share on other sites

The isn't so much the failed banner but rather the fact that it's finding 0 episodes to sync. That's what I need to look into. When you browse that series in the web interface, do you see episodes underneath?

Link to comment
Share on other sites

The isn't so much the failed banner but rather the fact that it's finding 0 episodes to sync. That's what I need to look into. When you browse that series in the web interface, do you see episodes underneath?

 

Yes, in fact the episode I synced successfully was one that existed in that season.  There's 18 total episodes with 15 of them marked as unwatched.

Link to comment
Share on other sites

Following that train of thought I triggered a sync from the series itself instead of a specific season.  It seems to be working correctly.

Link to comment
Share on other sites

Thanks.  This is going to be a dumb question but how do I play the sync'ed content?  I tried going into airplane mode and I can't log in at all.  I see the synced episodes in android's "My Files" but I'm not sure how to open them with Emby client.

Link to comment
Share on other sites

Offline support hasn't been added to the app yet but is on the roadmap. Until we have that you can easily find the synced files under /storage/emby and just play them directly. The synced files are stored in a human readable directory structure so you should not have any trouble navigating them. Thanks.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...