randombetrayal 0 Posted February 23, 2016 Share Posted February 23, 2016 I am running the server on window home server 2011. I can view live TV in chrome on the server, though it is not as good a quality as the xbox 360 produces on the same channels. I attempt to start live tv on the fire gen 1 & 2, and I get a never ending blue spinning circle. It takes a long time to load live TV in chrome on the server so I let it run for 5 minutes or more on the fire, but the circle never ends. I attempted to start live TV on the iphone and get the same spinning circle. Both tuners show as available on the server. They are HD homerun HDHR4-2US. I have enable and disabled direct stream and it did not change things. I did not download a guide service as I only get the local over the air channels and don't really need it. I would be happy to attach a log, but can't seem to find it to attach. everything else about the program is working great, I am sorry I waited so long to retire the xbox 360 in the living room. don't have to turn the tv all the way up to drown out the noise from it any more has been so nice thanks for any help you can point me too. Link to comment Share on other sites More sharing options...
ebr 14959 Posted February 24, 2016 Share Posted February 24, 2016 Something is definitely amiss as, if you are using our internal service for TV, channels should start up within a couple seconds. I think this is probably an issue at either the server or live tv configuration end so I guess let's start with a server log from when you try to play one of these channels. If a transcoding log is created at the same time, please post that as well. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted February 25, 2016 Author Share Posted February 25, 2016 I am using Emby TV plugin. I am looking all around the server dashboard and am not seeing where I can grab a log to send you. Please pardon my newbness... Link to comment Share on other sites More sharing options...
Luke 37249 Posted February 25, 2016 Share Posted February 25, 2016 Hi, instructions are here: http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted February 25, 2016 Author Share Posted February 25, 2016 thanks for the help. I have attached links to google drive as the logs were huge. https://drive.google.com/file/d/0B5p-F2vds_taM3Fhc3NRbjBQNE0/view?usp=sharing https://drive.google.com/file/d/0B5p-F2vds_taa0FCOHhITmlEX1U/view?usp=sharing Link to comment Share on other sites More sharing options...
ebr 14959 Posted February 25, 2016 Share Posted February 25, 2016 There are lots of errors in that transcode log and I think they are causing the FPS to drop way down (12-14) which would be a problem. But, I'm not sure why they are transcoding. Did you uncheck the option to "Direct Stream Live TV"? Link to comment Share on other sites More sharing options...
Luke 37249 Posted February 25, 2016 Share Posted February 25, 2016 Hi, can you also attach a transcoding log from Chrome for comparison's sake? Thanks. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted February 27, 2016 Author Share Posted February 27, 2016 I have unchecked the direct stream box on the firetv. I attached the latest log after starting up a chrome live tv stream. transcode-19c3b290-1239-47c2-bec7-4e80b170d4d6.txt Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted February 27, 2016 Author Share Posted February 27, 2016 Here is a link to the latest server log if you need it. https://drive.google.com/file/d/0B5p-F2vds_taa0FCOHhITmlEX1U/view?usp=sharing Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 3, 2016 Author Share Posted March 3, 2016 No ideas? Do you need anything else to help diagnose this? I would like to retire the xbox 360 for good and upgrade the computer to windows 10 if I can get this working to replace media center. Link to comment Share on other sites More sharing options...
Luke 37249 Posted March 3, 2016 Share Posted March 3, 2016 to be honest the chrome log you posted in post #8 looks ok to me, so at the moment i'm not sure what the issue is. we did post a new release today so perhaps you could try that. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 3, 2016 Author Share Posted March 3, 2016 I updated the server. The chrome live stream on the server functions the same. Very slow to start the channel and the quality is very choppy, missing more frames then getting. The live stream to the fire still just spins and never starts the channel. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 3, 2016 Author Share Posted March 3, 2016 Here is another transcode and server log after trying the fire tv live stream. transcode-483ab599-afb6-41c7-91c0-ea659900664c.txt server-63592626338.txt Link to comment Share on other sites More sharing options...
Luke 37249 Posted March 4, 2016 Share Posted March 4, 2016 Hi, are you sure that one came from the fire? it appears to have come from chrome .I can see why it wouldn't perform well in chrome as you're only getting a transcoding speed of 8fps (you need 24 for it to be playable). Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 4, 2016 Author Share Posted March 4, 2016 I just grabbed the most recent transcode log in the file. I had fired up both a live stream in chrome and stopped it and then a live stream on the fire. Is there a log location separate for the fire tv I need to send? And you are correct the live stream is not watchable on the chrome, but at least it connects. the fire never connects and just sits, spinning a blue circle endlessly. I don't understand why not. the xbox 360 streams it fine over the same network. It is not perfect but very watchable. Link to comment Share on other sites More sharing options...
ebr 14959 Posted March 4, 2016 Share Posted March 4, 2016 I have unchecked the direct stream box on the firetv. What happens if you re-check that box? Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 6, 2016 Author Share Posted March 6, 2016 I have tried both with and without the box checked and no change. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 6, 2016 Author Share Posted March 6, 2016 i have sent the logs from within the fire tv app. I can't see where any other logs are for the fire tv. Link to comment Share on other sites More sharing options...
ebr 14959 Posted March 7, 2016 Share Posted March 7, 2016 Lets take the Fire out of the equation and just work with the web client as, it appears, the issue is at a lower level than the app. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 7, 2016 Author Share Posted March 7, 2016 Agreed, is there anything you would like me to try in toggling settings or send another log? Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 16, 2016 Author Share Posted March 16, 2016 Still don't have any resolution to this. Are there any other ideas that I can try? Link to comment Share on other sites More sharing options...
Luke 37249 Posted March 17, 2016 Share Posted March 17, 2016 What is the current situation in the web interface? Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 20, 2016 Author Share Posted March 20, 2016 The web interface is unchanged, It is un-watchable. It takes over a minute before any channel actually loads. The quality is so bad you can't watch it, frame rates is single digits and pixelated. This is a channel that is a couple miles away for over the air broadcast that the XBOX 360 had no problems with. I have attached the latest log after loading another live stream on the web interface of the server. I have attached screen shots of the settings as they currently are on the server and the latest transcode and server logs. server-63594092168.txt transcode-c5f2d111-008c-47f6-b8ee-d1fe0ba3f6eb.txt Link to comment Share on other sites More sharing options...
Luke 37249 Posted March 20, 2016 Share Posted March 20, 2016 Browser playback is going to require transcoding and it looks like your system is just not powerful enough for that. You're going to want to focus your playback on apps that can direct play the live TV feed, like the windows version of emby theater for example. Link to comment Share on other sites More sharing options...
randombetrayal 0 Posted March 23, 2016 Author Share Posted March 23, 2016 Browser playback is going to require transcoding and it looks like your system is just not powerful enough for that. You're going to want to focus your playback on apps that can direct play the live TV feed, like the windows version of emby theater for example. I can't believe this is the problem. The server has an i5 processor and 8 gigs of ram. The computer I would download theater too would only have a newer version of the i5. How are people streaming live TV to their Amazon fire with only pentiums? there has got to be something else bottlenecking it. Link to comment Share on other sites More sharing options...
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