Missing 1 Channel Guide info

[btgerold 3]

I'm missing Guide info in 1 Channel...  5.1 WFRVHD.  This info is in WMC.  This causes me to be unable to view this channel within emby.  Web app and adroid app just spin when you select the channel.  Roku dumps you back to the main menu unceremoniously.   Screen shots of the WMC and Emby guides below.  Log files in a separate post.

 

 

[btgerold 3]

Log Files.

 

If you need additional info let me know.

ServerWMC.log

server-63590515673.txt

[krustyreturns 191]

Did this channel used to work?   I'm not sure what is wrong with this channel either.  But swmc is getting an error when it tries to test the channel for drm.  Sometime just restarted the server machine can clear this error.  But it doesn't explain why it is not finding any guide data for this channel when it clearly exists.  If restarting the server doesn't clear the problem, go into the settings file of serverwmc and set Debug_ChannelDetail to true.  Then save and restart swmc, then post the new log.

[btgerold 3]

I can't say when the last time I watched live was, but if definitely used to have guide data.  I have a recurring recording which last recorded last Monday (one week ago today).  When I go to that recording, it has all the info in it, and has at least 5 seconds of commercials...

 

Did a hard restart, and no changes.

 

Anyway changed channel detail to true, and restarted.

 

WMC Log below.  Nothing appears different in the guide.

ServerWMC.log

Edited February 8, 2016 by btgerold

[krustyreturns 191]

There is something funky with this channel in wmc.  See this part of the log:

2016/02/08 13:37:56.925 LogChannelDetail> -------------------------------------
2016/02/08 13:37:56.932 LogChannelDetail> 3: MergedChannel: 5.1 : WFRVHD - 2A6B67 = { (5.1 : WFRVHD - 29191A) + [ 5.1 : WFRVHD - 2A6B29] }, ServiceType: Unknown
2016/02/08 13:37:56.932 LogChannelDetail>     LineUp: (FINAL RTW - US/Green Bay-Appleton OTA Antenna)+(Scanned (Digital Antenna (ATSC)))
2016/02/08 13:37:56.932 LogChannelDetail>     IsBlocked: False, IsEncrypted: False, ChannelType: AutoMapped, ChannelVisibility: Available
2016/02/08 13:37:56.932 LogChannelDetail>     xDisplayNameNoNumber: WFRVHD, xDisplayNumber: 5.1, xDisplay: WFRVHD/5.1
2016/02/08 13:37:56.933 LogChannelDetail>     Dlna mode not available
2016/02/08 13:37:56.933 LogChannelDetail>     Service: WFRVHD - WFRV HDTV
2016/02/08 13:37:56.971 LogChannelDetail>     EPG Entries Count: 422, IsMergedService: False, Source/LineUp Count: 1
2016/02/08 13:37:56.971 LogChannelDetail>     MergedChannel.PrimaryChannel:
2016/02/08 13:37:56.971 LogChannelDetail>       [0]: 5.1 : WFRVHD - 29191A  PrimaryNumber: 5.1
2016/02/08 13:37:56.971 LogChannelDetail>          [0]: 5041DA ChannelTuningInfo Device:Null Space:Null SignalQ:100 Freq:0 Logical:5 Sub:1 Physical:39 IsBlocked(Merged):False IsBlocked(Single):False IsBlocked(Suggested):False
2016/02/08 13:37:56.971 LogChannelDetail>     MergedChannel.SecondaryChannels:
2016/02/08 13:37:56.972 LogChannelDetail>       [0]: 5.1 : WFRVHD - 2A6B29
2016/02/08 13:37:56.972 LogChannelDetail>          [0]: 2A6B2B ChannelTuningInfo Device:Hauppauge Cx23100 BDA DVBT Tuner Space:ATSC SignalQ:100 Freq:0 Logical:5 Sub:1 Physical:39 IsBlocked(Merged):False IsBlocked(Single):False IsBlocked(Suggested):False
2016/02/08 13:37:56.972 LogChannelDetail>     Tuners for main channel WFRVHD/5.1 in priority order: 
2016/02/08 13:37:56.973 LogChannelDetail>       [0]: 2A6B2B ChannelTuningInfo Device:Hauppauge Cx23100 BDA DVBT Tuner Space:ATSC SignalQ:100 Freq:0 Logical:5 Sub:1 Physical:39 IsBlocked(Suggested):False, DRM: PROT_COPY_FREE
2016/02/08 13:37:56.973 LogChannelDetail> -------------------------------------
2016/02/08 13:37:56.974 GetLineUpsAndChannels>  Null space for channel: Drama
2016/02/08 13:37:56.974 LogChannelDetail> 4: MergedChannel: 5.1 : Drama - 2A6B7A = { (-1051 : Drama - 14B1) + [ ] }, ServiceType: Unknown
2016/02/08 13:37:56.974 LogChannelDetail>     LineUp: (FINAL RTW - US/Green Bay-Appleton OTA Antenna)+(Scanned (Digital Antenna (ATSC)))
2016/02/08 13:37:56.974 LogChannelDetail>     IsBlocked: False, IsEncrypted: False, ChannelType: WmisBroadband, ChannelVisibility: Available
2016/02/08 13:37:56.974 LogChannelDetail>     >>> HasUserSpecifiedSubNumber: True, Original: 0, User: 1 <<<
2016/02/08 13:37:56.975 LogChannelDetail>     xDisplayNameNoNumber: Drama, xDisplayNumber: 5.1, xDisplay: Drama/5.1
2016/02/08 13:37:56.975 LogChannelDetail>     Dlna mode not available
2016/02/08 13:37:56.975 LogChannelDetail>     Service: Drama - Drama
2016/02/08 13:37:56.975 LogChannelDetail>     EPG Entries Count: 0, IsMergedService: False, Source/LineUp Count: 1
2016/02/08 13:37:56.975 LogChannelDetail>     MergedChannel.PrimaryChannel:
2016/02/08 13:37:56.975 LogChannelDetail>       [0]: -1051 : Drama - 14B1  PrimaryNumber: -1051
2016/02/08 13:37:56.975 LogChannelDetail>     Channel is merged, but SecondaryChannels is empty
2016/02/08 13:37:56.975 LogChannelDetail>     Tuners for main channel Drama/5.1 in priority order: 

There are two channels 5.1, and swmc is letting the second bogus one define the channel, but wmc is ignoring the second one.  Notice in the bogus channel it was renumbered in wmc from 5.0 to 5.1.  probably just putting it back at 5.0 will fix the problem, or just turning it off completely in wmc will be even better.

 

Don't forget to turn off this channel logging detail.

Edited February 8, 2016 by krustyreturns

[btgerold 3]

I turned it off in WMC, and that fixed it!  Thanks @krustyreturns