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iam4uk

Emby for Windows 10 Does Not Play Videos

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z0mbi
Just one of the many little problems the SP4 has at the moment :angry:

 

 

I like it... and I'm sticking with it... but I really wish I could just go to Microsoft and slap the engineering team one by one. There are so many obvious and brutal bugs with this thing, I don't get it. How do you eff something up this bad? I have a Lumia950 and it has similar schizophrenic problems, like plugging in or unplugging the headphones while audio is playing will cause all kinds of crazy nonsense to happen, including dropping the call you're on and also being unable to play audio files until you reboot. Madness.

 

I haven't run into a file yet that hasn't transcoded, btw... but most of my media are all ripped the same way. Oh, and it seems subtitles are working again, so no idea what happened there. This is in the web client, though... I haven't gone back to the emby app since the last time I used it because the stuttering and dropped frames were aggravating me.

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swhitmore

I haven't run into a file yet that hasn't transcoded, btw... but most of my media are all ripped the same way. Oh, and it seems subtitles are working again, so no idea what happened there. This is in the web client, though... I haven't gone back to the emby app since the last time I used it because the stuttering and dropped frames were aggravating me.

 

Is that because all your media using DTS? Does it transcode in other clients? Can you please check if your videos have media info on the server.

Edited by swhitmore

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bennymac

I like it... and I'm sticking with it... but I really wish I could just go to Microsoft and slap the engineering team one by one. There are so many obvious and brutal bugs with this thing, I don't get it. How do you eff something up this bad? I have a Lumia950 and it has similar schizophrenic problems, like plugging in or unplugging the headphones while audio is playing will cause all kinds of crazy nonsense to happen, including dropping the call you're on and also being unable to play audio files until you reboot. Madness.

 

Yeh I know right. It's freaking baffling how this thing passed any kind of quality control. Sometimes I can't even turn it on without first removing the cover. Even when typing this post the external screen disconnects and reconnects. What the F@%&

I think this is one wicked machine and I've had every Surface (except the PRO 1) and the SP4 is hands done the best expect for these niggling issues.

Their engineering team should be medicated heavily. What the hell is Panos doing.

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z0mbi

Is that because all your media using DTS?

 

Yeah, most if not all of my media is DTS. I haven't found one yet that isn't.

 

 

Does it transcode in other clients?

 

 

The only clients I have access to on my SP4 is the official emby client and the emby web client. All the other emby clients on my other machines work just fine. It began transcoding everything on my SP4 only after I disabled hardware acceleration in the audio panel. Before that, it direct played the stuff that did play.

 

Can you please check if your videos have media info on the server.

Not sure what you mean. You mean media info on the movie info page? If so, then... yes, of course they do.

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swhitmore

Just asking about the media info on the server because I recently ran into a bug that caused all my files to transcode as they were missing.

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z0mbi

To answer your DTS question, I watched a movie last night that was MPEG4 AC3 5.1 and it still transcoded... so, yeah. With hardware acceleration turned off, everything transcodes. Not just DTS.

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Happy2Play

To answer your DTS question, I watched a movie last night that was MPEG4 AC3 5.1 and it still transcoded... so, yeah. With hardware acceleration turned off, everything transcodes. Not just DTS.

What files container?  If MKV then it isn't a directplay option.

 

   <DirectPlayProfile container="mkv" audioCodec="aac,ac3,eac3,mp3,mp2,pcm,pcm_s16le,pcm_s24le" videoCodec="h264,hevc" type="Video" />

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z0mbi

What files container?  If MKV then it isn't a directplay option.

 

   <DirectPlayProfile container="mkv" audioCodec="aac,ac3,eac3,mp3,mp2,pcm,pcm_s16le,pcm_s24le" videoCodec="h264,hevc" type="Video" />

 

Oh, I don't know. I deleted it, sorry. It was probably an MKV though.

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swhitmore

To answer your DTS question, I watched a movie last night that was MPEG4 AC3 5.1 and it still transcoded... so, yeah. With hardware acceleration turned off, everything transcodes. Not just DTS.

 

Hmm mines not doing that. I'm only getting transcoding from DTS so far. I don't think it's related t the hw acceleration setting.

 

This is the media info stuff I was talking about. Can you check that all your videos that you're testing with have this on the server.

 

56930d2f5e136_Capture.jpg

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z0mbi

Hmm mines not doing that. I'm only getting transcoding from DTS so far. I don't think it's related t the hw acceleration setting.

 

This is the media info stuff I was talking about. Can you check that all your videos that you're testing with have this on the server.

 

 

 

Yeah, they all have media info, as I said.

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swhitmore

So with sync now working, videos synced with DTS audio fail to play. I'm also still getting the choppy playback issue at the start. I don't think it's related to bandwidth, more or a video driver issue. I'll do some digging today.

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vick1982

i posted the below on the other topic .. not sure if i should have posted here.

 

Hi.. have bought the app and also got someone to buy it...

 

it wont work when outside of home network... i am using https... use same settings as for android app which works fine..

 

the screen just goes black when trying  to play after the first login.. then when closing the app an opening it again it just asks to log in again... and the loop continues..

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Luke

i posted the below on the other topic .. not sure if i should have posted here.

 

Hi.. have bought the app and also got someone to buy it...

 

it wont work when outside of home network... i am using https... use same settings as for android app which works fine..

 

the screen just goes black when trying  to play after the first login.. then when closing the app an opening it again it just asks to log in again... and the loop continues..

 

can you see if it works over http? thanks.

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Happy2Play

i posted the below on the other topic .. not sure if i should have posted here.

 

Hi.. have bought the app and also got someone to buy it...

 

it wont work when outside of home network... i am using https... use same settings as for android app which works fine..

 

the screen just goes black when trying  to play after the first login.. then when closing the app an opening it again it just asks to log in again... and the loop continues..

What setting are those?

 

Connected with https fine, the only issue I see is the app has to be configured or it will attempt to direct play and my upload speed can't handle that so I get constant buffering on a 5.3MB bitrate movie.

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vick1982

What setting are those?

 

Connected with https fine, the only issue I see is the app has to be configured or it will attempt to direct play and my upload speed can't handle that so I get constant buffering on a 5.3MB bitrate movie.

 

seems to be worse with https ...   I use the same https host and port as android app which works flawlessly. I am using a trusted certificate.

 

 i am connecting fine .. it stops working when trying to play a video... same problem on my Surface pro 3 and my sisters surface pro 4

 

i have a 100 down 40 up  Fibre connection. I stream fine to 5 people at once with android and browser

 

 i bought the app to have a better touch experience with the surfaces...  but bad so far.. first no https support and now  there is but playback issues.

Edited by vick1982

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vick1982

can you see if it works over http? thanks.

 

yes. this is becoming clear it is a problem with playback over https only with this app ....  why cant this app just work like the android one.. 

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vick1982

so i guess the developer has no input for this ?

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Luke

hi, what SSL cert are you using, your own, or the default one created by the server?

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vick1982

hi, what SSL cert are you using, your own, or the default one created by the server?

as mentioned above i am using a trusted certificate... its a paid one... it works fine in browser and android app... log into windows app fine too just stuffs up after trying play something

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7illusions

so i guess the developer has no input for this ?

 

I'm looking into it. Trying to figure out why it doesn't work.

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vick1982

I'm looking into it. Trying to figure out why it doesn't work.

ok thanks

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vick1982

any progress on this ? 

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vick1982

cant believe this is a paid app.

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vick1982

so this is still not working ? was being looked at on the 4th of march?

Edited by vick1982

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Luke

This was resolved a long time ago. Thanks.

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