TheRealPapa 0 Posted August 17, 2015 Share Posted August 17, 2015 HI all, I just purchased Emby from the Windows 10 store 3 days ago and installed on a fresh W10 installation. I have a media server running on FreeNas with emby plugin. The server has link aggregation with 4x Gb NICs and connec ts to the client via Cat6, delivering regularly on copy a throughput of over 100MB/s. So far my experience has been way less than desirable, so I have to think the problem is with me and not the software. The issues I have encountered so far: 1. MKV with default Italian audio - I can select in the player the other languages but the audio track does not change. It shows the new one selected in the pop up menu on the bottom right hand side of the player, but the audio itself does not change. 2. Player video freezes but sound and movie continues. It has done this on numerous occasions with different movies at different places in the timeline. Restarting the movie at the broken spot does not cause the issue to re-appear and the movie plays well the second time around. This has been particularly frustrating 3. I set up a sync job via the emby drop down menu at the top of the screen. The one inside settings. Ever since, all movies show a sign of "queued" but upon going into the sync jobs again to delete the queued job, it does nothing when I hit delete. I cannot delete this job and it is stuck on 0% since 3 days ago. Worse still, it seems to freeze the app when i try and delete the sync and I have to CTRL-ESC to get control back on the PC. 4. Mouse and keyboard stop working inside the settings menu at times. I have to exit emby and restart to get the mouse & kbd back. 5. I cannot figure out how to use VLC instead of the player in the download. Is this possible? 6. The server is collecting metadata so I cannot understand why the images emby presents for the movies on the initial landing pages are stretched images from a scene in the movie and not the movie art. These look terrible and out of shape. How do I get it to show movie art only? Is it me or is the software less than stable? Can someone help me with information on debugging my situation. Here's all that is in the logs: Sequence: 86 Date/time: 2015-08-17T13:36:43.4677006+00:00 Level: FATAL Thread: 3 Logger: Application ------------------------ The application crashed: The system cannot find the file specified. (Exception from HRESULT: 0x80070002) ------------------------ Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.4.2.337_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.4.2.337","InstallationId":"4a1c7c77-3733-4841-b35f-a444c979e524"} and the second log file: 86|2015-08-17T13:36:43.4677006+00:00|FATAL|3|Application|The application crashed: The system cannot find the file specified. (Exception from HRESULT: 0x80070002) 25|2015-08-17T13:36:49.3270742+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient 27|2015-08-17T13:36:49.3270742+00:00|INFO|10|RtLogger|Connecting to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 29|2015-08-17T13:36:49.3426980+00:00|INFO|17|RtLogger|Connected to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 32|2015-08-17T13:36:49.4208684+00:00|INFO|3|MainHubView|Clearing backstack 25|2015-08-17T13:39:28.7640783+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient 28|2015-08-17T13:39:28.7952945+00:00|INFO|17|RtLogger|Connecting to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 29|2015-08-17T13:39:28.8109201+00:00|INFO|10|RtLogger|Connected to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 32|2015-08-17T13:39:28.8734673+00:00|INFO|3|MainHubView|Clearing backstack 25|2015-08-17T13:44:58.6902978+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient 28|2015-08-17T13:44:58.7058792+00:00|INFO|10|RtLogger|Connecting to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 29|2015-08-17T13:44:58.7058792+00:00|INFO|9|RtLogger|Connected to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 32|2015-08-17T13:44:58.8308806+00:00|INFO|3|MainHubView|Clearing backstack 26|2015-08-17T13:57:30.8655900+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient 27|2015-08-17T13:57:30.8655900+00:00|INFO|19|RtLogger|Connecting to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 29|2015-08-17T13:57:30.8811711+00:00|INFO|10|RtLogger|Connected to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 32|2015-08-17T13:57:31.0061725+00:00|INFO|3|MainHubView|Clearing backstack 25|2015-08-17T14:00:23.9527633+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient 26|2015-08-17T14:00:23.9683487+00:00|INFO|14|RtLogger|Connecting to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 28|2015-08-17T14:00:23.9683487+00:00|INFO|10|RtLogger|Connected to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 66|2015-08-17T14:02:26.4718076+00:00|INFO|21|RtLogger|Received web socket message: SyncJobCancelled 26|2015-08-17T14:03:50.5257403+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient 27|2015-08-17T14:03:50.5569666+00:00|INFO|10|RtLogger|Connecting to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== 28|2015-08-17T14:03:50.5569666+00:00|INFO|9|RtLogger|Connected to ws://10.0.0.200:8096/mediabrowser?api_key=7bcb493ac794464bae2b7af51df33e91&deviceId=BQA6GgUAiokGAAEABABI4gEAduMCABSlCQAEBw== Link to comment Share on other sites More sharing options...
TheRealPapa 0 Posted August 31, 2015 Author Share Posted August 31, 2015 For a PURCHASED product your support sucks. Not even a hint of help. Thanks. Link to comment Share on other sites More sharing options...
7illusions 1249 Posted August 31, 2015 Share Posted August 31, 2015 Sorry! I've totally missed this post. Your original post is from the 17th of august and we've released a couple of updates since. Which version of the app are you running? Link to comment Share on other sites More sharing options...
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