kenelbow 5 Posted July 16, 2015 Share Posted July 16, 2015 (edited) Some time yesterday, all media (movies, TV shows, home videos, etc.) disappeared on my mobile app. All I see is what's pictured below. I see no media listed in the slide out menu either. I've tried reinstalling the app and restarting my server to no avail. Server version is 3.0.5641.5. How can I go about troubleshooting this? Edited July 16, 2015 by kenelbow Link to comment Share on other sites More sharing options...
Luke 37180 Posted July 16, 2015 Share Posted July 16, 2015 Can you post the log from the app http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ as well as the server log in debug mode from the same time period? thanks. Link to comment Share on other sites More sharing options...
kenelbow 5 Posted July 16, 2015 Author Share Posted July 16, 2015 Can you post the log from the app http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ as well as the server log in debug mode from the same time period? thanks. Here are a few log files. I hope they are helpful. Thanks. server-63572640361.txt syncService-b73c6a27-9e29-4679-89b9-abaa26dbd79a.log afeac9e5-0aab-4fb3-ae10-17c1940f1514.log 594b9ecd-d365-4766-9e31-38bf1d286d11.log server-63572635542.txt Link to comment Share on other sites More sharing options...
Luke 37180 Posted July 16, 2015 Share Posted July 16, 2015 that was actually a server issue and it's fixed in the release that went out today. it may take a couple days for your linux distro to get updated, depending on which one it is. Link to comment Share on other sites More sharing options...
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