hellboymike 5 Posted June 15, 2015 Author Share Posted June 15, 2015 Ok thanks doing now Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 15, 2015 Author Share Posted June 15, 2015 tried it, no luck, empty cache on both firefox and internet Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 16, 2015 Author Share Posted June 16, 2015 If allowed can you log into my system via teamviewer and look at my PC, i want this to work, i donated because i love the fact that i can log in anywhere, now its frustrating i can't, Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 18, 2015 Author Share Posted June 18, 2015 Kindly reminder i still cant use the system, connection failure. Please help. Link to comment Share on other sites More sharing options...
porkbone 38 Posted June 18, 2015 Share Posted June 18, 2015 Hi Hellboymike, if you go back up to post #21, there is a link Luke posted on how to properly report a problem. Until you do that, I don't think you will see much action on your issue. Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 18, 2015 Author Share Posted June 18, 2015 i have posted the screen shots, what else i need, i read post # 21 not understanding, all i can send is the screen shots which i have done, sorry if im a rookie Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 19, 2015 Author Share Posted June 19, 2015 i figured how to do logs but too much logs to capture via my capture software, can you guys login via teamviewer please. Link to comment Share on other sites More sharing options...
Nick's MCE 59 Posted June 26, 2015 Share Posted June 26, 2015 Hi all I have the same issue I was able to log in originally from any PC or mobile device with any browser outside my home network. Now I can only log in from the home network. When I try to login from outside the home network I get exactly the same message as the screen shot above. On my home network nothing changed. Not even sue where to start to sort it out, the whole port forwarding thingy s a little foreign to me. Is her an ABC guide for beginners, ie what is the first thing I should check second and so on. Thanks Nicks Link to comment Share on other sites More sharing options...
ebr 14930 Posted June 26, 2015 Share Posted June 26, 2015 Port Forwarding - A guide Also be sure the IP address of either your server or the external address for the router hasn't changed. Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 26, 2015 Author Share Posted June 26, 2015 i took a break of setting this up because it was so frustrating, it was ok before. Thanks for port forward guide, i checked my stuff i have it correctly port forwarded. Can you guys login via team viewer and check my setting please, much appreciated. Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 26, 2015 Author Share Posted June 26, 2015 is it possible to start all over, i mean can i uninstall the program and re-install and hopefully use my credentials and see if that might work? Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 27, 2015 Author Share Posted June 27, 2015 Ok i know i have port forwarding correct since i see port is open, at home via wifi and also using laptop, no issue i can connect, once outside i cant connect, iyt goes as far as seeing my server name/computer name, then says cannot connect. Link to comment Share on other sites More sharing options...
Abobader 2947 Posted June 27, 2015 Share Posted June 27, 2015 Good day, Please clear the logs in your emby server folder, start with the devices that you have problem with, like trying to play a titles, then go to the emby server log folder and provide the log, so the dev's here can see what the problem are. My best Link to comment Share on other sites More sharing options...
Luke 37116 Posted June 27, 2015 Share Posted June 27, 2015 Try this. Open the server dashboard, take the external address that is displayed, then when you're away from home, put that address into your browser and see if it works. Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 27, 2015 Author Share Posted June 27, 2015 do you mean remote access is that the external address you mean. Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 27, 2015 Author Share Posted June 27, 2015 how to clear logs on emby server and thank s for helping Link to comment Share on other sites More sharing options...
Abobader 2947 Posted June 27, 2015 Share Posted June 27, 2015 how to clear logs on emby server and thank s for helping Good day, The Emby server log folder, normally: C:\Users\username\AppData\Roaming\MediaBrowser-Server\logs username = your user name for windows. Simply delete the txt files there. (if you can not delete the current file in use while the emby server running, simply shut down the emby server, delete the logs txt file and then start the emby server). My best Link to comment Share on other sites More sharing options...
Abobader 2947 Posted June 28, 2015 Share Posted June 28, 2015 Please post it here re the logs, not to the email Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 28, 2015 Author Share Posted June 28, 2015 When i click on image to uppload the logs i get error unknown? Is that what i use to upload text file log? Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 28, 2015 Author Share Posted June 28, 2015 sorry i figured out thanks Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 28, 2015 Author Share Posted June 28, 2015 the current one was too big to upload here is this one server-63571033821.txt 1 Link to comment Share on other sites More sharing options...
Abobader 2947 Posted June 28, 2015 Share Posted June 28, 2015 the current one was too big to upload here is this one Good day, For big logs files, you can use the dropbox or like http://paste2.org/ then give the link for it here. My best Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 28, 2015 Author Share Posted June 28, 2015 too large to send, the other is no good the first one i added? Link to comment Share on other sites More sharing options...
Abobader 2947 Posted June 28, 2015 Share Posted June 28, 2015 I am sure Luke will see this, please give him time. Link to comment Share on other sites More sharing options...
hellboymike 5 Posted June 29, 2015 Author Share Posted June 29, 2015 Sorry sure dont mean to rush i appreciate all the help i can get, LOVE this server, when it worked being able to watch my movies from laptop at work PRICELESS, thanks again 1 Link to comment Share on other sites More sharing options...
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