colchar 10 Posted November 3, 2013 Share Posted November 3, 2013 Since an update a litle while back, I have lost image previews for tv shows that a hyperlinks for a different section. I have an all TV section, then links of TV Series in other sections. At the front it used to show their previews, but it hasn't for the last few weeks, I am not sure why. If I go into the section they all show and work prefectly. You can see below its just empty. Here you can see once you go into that section they all appear. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 3, 2013 Share Posted November 3, 2013 Log please... Link to comment Share on other sites More sharing options...
colchar 10 Posted November 6, 2013 Author Share Posted November 6, 2013 (edited) Sorry for my late response to your reply, I didn't see this here, I had been looking in the General Discussion and thought it had disappeared. I have the log for you. Log. Edit: Log moved to paste2.org by Redshirt. Edited November 6, 2013 by Redshirt Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 6, 2013 Share Posted November 6, 2013 Thanks but that is a server log and the issue you are reporting is in MBC. I'll need to see that log. Link to comment Share on other sites More sharing options...
colchar 10 Posted November 8, 2013 Author Share Posted November 8, 2013 My apologies, can you help me with where those logs are? Link to comment Share on other sites More sharing options...
colchar 10 Posted November 8, 2013 Author Share Posted November 8, 2013 (edited) Ok I found the log files, this is the contents of the most recent Config Log Edited November 8, 2013 by colchar Link to comment Share on other sites More sharing options...
colchar 10 Posted November 8, 2013 Author Share Posted November 8, 2013 MB Classic Log Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 8, 2013 Share Posted November 8, 2013 Try switching to the default theme and see if the recent list shows up there. Link to comment Share on other sites More sharing options...
chef 3746 Posted November 9, 2013 Share Posted November 9, 2013 Colchar, I see you are also using throgsoft themes. I have noticed the same phenomenon as you. However in my case eventually the recently add/watched titles have eventually reappeared. Perhaps a full refresh of the server could be best. Link to comment Share on other sites More sharing options...
colchar 10 Posted November 9, 2013 Author Share Posted November 9, 2013 Thanks for the reply guys. I have changed it to the default theme, it still isn't showing any previews. I have refreshed numerous times over the last month also. Links for movies seems to work fine, its tv shows that aren't working. I also tried creating a folder for a tv show and then linking the seasons within that folder and that doesn't show up either. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 9, 2013 Share Posted November 9, 2013 Then my best guess is that, the way you have set these things up with links is causing them to not actually be recognized as TV. If you go into one of these linked collections in the web client, do they show up properly as TV Series, Seasons and Episodes? Link to comment Share on other sites More sharing options...
colchar 10 Posted November 12, 2013 Author Share Posted November 12, 2013 Yes when you click on it you can see in the second picture that it displays them perfectly and it all works as it should. When I first set it up it all worked. Then there was an update about very roughly a month ago and they stopped showing up. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 12, 2013 Share Posted November 12, 2013 Go into the web client and find your episodes within those collections. Drill all the way down to the detail on a single episode and hit the "Edit" button. What is in the "Display type" field? Link to comment Share on other sites More sharing options...
colchar 10 Posted November 12, 2013 Author Share Posted November 12, 2013 I drilled down to where you suggested, I don't see a display type. The only type I can see is a Source Type. And that says Episode. Is this what you meant? Link to comment Share on other sites More sharing options...
colchar 10 Posted November 12, 2013 Author Share Posted November 12, 2013 Ok looking at others that makes no sense that it says episode, thats a file source type. I don't have a display type field that I can see. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 12, 2013 Share Posted November 12, 2013 Sorry, yes that's what I meant. We changed the name of that field recently. The only collections that don't show the recent list are the ones that are created with shortcuts, right? Link to comment Share on other sites More sharing options...
Luke 37128 Posted November 13, 2013 Share Posted November 13, 2013 it does. he should give examples of his shortcuts. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 13, 2013 Share Posted November 13, 2013 He says they are functional when traversed normally. The only difference with the RAL would be that I would be making a call for items of type Episode against a collection with the recursive parameter. Of course, the episodes would only exist at least two levels down in recursion via the linked items. I guess it could also be something funky with play states or added dates in this situation as those would be the other possible filters involved. Link to comment Share on other sites More sharing options...
Luke 37128 Posted November 13, 2013 Share Posted November 13, 2013 That's fine. I'd still like to see an example just so I can have all the facts before i look at it. Link to comment Share on other sites More sharing options...
colchar 10 Posted November 13, 2013 Author Share Posted November 13, 2013 That's correct, only shortcuts, the rest work perfect and Movies work fine. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 13, 2013 Share Posted November 13, 2013 Okay, then I'm guessing that a recursive API call doesn't work with shortcuts. @@Luke...? Link to comment Share on other sites More sharing options...
colchar 10 Posted November 13, 2013 Author Share Posted November 13, 2013 What would you like me to show you? This is the target in one of the shortcuts "\\diskstation\Media Centre\TV Shows\Better Off Ted" Once you enter the selected library everything works perfectly, its just the preview. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 13, 2013 Share Posted November 13, 2013 Luke, I don't think it is a problem with the API as I found this in his logs: 2013-11-08 04:57:42.7643,Debug,,added list for Kids TV loaded with 50 items. That tells me I am getting results back from the API call. Link to comment Share on other sites More sharing options...
ebr 14937 Posted November 13, 2013 Share Posted November 13, 2013 colchar - Please go into the web client and go to any item detail page. Then, up in the url where you see id=xxxxxx replace the xxxxxx part with the following, hit enter and tell me what you get: 2e81bc9b-88bf-6f12-141b-a1d27fccc638 Then do the same thing with: 161dea55-9c8a-f7c8-c4ec-764d0cf0a209 and tell me what you get then. Link to comment Share on other sites More sharing options...
colchar 10 Posted November 14, 2013 Author Share Posted November 14, 2013 Thanks ebr, I have done that. The first query string change just displayed a different TV Series from my collection, the second gave me the Parameter item cannot be NULL Link to comment Share on other sites More sharing options...
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