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Uninstall or install Promblems


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Smitty018210
Posted

I can't seem to uninstall or reinstall Media Browser theater, or MBC. I get an error for both.

 

 

2. Theater Uninstall - Can't find shortcuts then crashes

3. MBC Uninstall fine now can't reinstall (have log for that)

 

 

The reason I was trying to reinstall of the programs is because neither could find my server on the home network.

 

 

install.log

Posted

The root of the issue, although not very explanatory:

Error: An error occurred trying to download 'http://www.mb3admin.com/downloads/beta/mbc/MediaBrowser.Classic.Installer.application'.

Have you tried this: Cannot Install Server or MBT/MBC

Posted

for MBT you could try just re-installing on top of your current install

Smitty018210
Posted (edited)

Yeah I still can't seem to get this to work. I restored my PC back a few days to get them both back and now neither can find the server on my home network. Goes from bad to worse I guess. It seems as though the reason I can't reinstall with the setup.exe file is because my PC doesn't seem to be able to connect the the server at Media Browser.

 

 

"An error occurred trying to download 'http://www.mb3admin.com/downloads/beta/mbt/MediaBrowser.Theater.Installer.application'."

 

 

 

 

Configurator-291120144f3df8995f294df1ba42e3f112869c13.log

Edited by Smitty018210
Smitty018210
Posted

@@ebr @@Luke Now I can't update my media browser on a second pc use the prompt that comes on when the programs started. similar message. Unable to connect to mediabrowser3 server.

Smitty018210
Posted

Here is the error I got when I try to update MBC. "error checking for update. Object reference not set to an instance of an object."

 

I think I fixed theater, and the server issue, so no Im left with MCB as the only problem.

Posted

And what version of MBC are you running?

Smitty018210
Posted

3.0.195.0 7-14.1

It's on my travel laptop so it's not use often. I honest didn't think this would be so hard to figured myself. Thanks for the help!

  • Solution
Posted

Re-install MBC from the website.  That is a very old version.

  • Like 1
Smitty018210
Posted

Not sure how or why, but I was finally able to uninstall and update. As always thanks for the help.

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