hydriplex 5 Posted October 23, 2013 Share Posted October 23, 2013 I've been using Media Browser for a number of years, and have never setup box sets on my collection of a couple hundred movies. So, I figured, now is a good time. I created a new folder in my videos directory, created a few box sets, added a new collection in the dashboard, and Mediabrowser populated these folders with metadata, as expected. In my folder structure, I have appended the [boxset] tag to the "root" folders, and inside are simple shortcuts to the movie folders. I can see the new box set collection in the web interface, but I cannot figure out why it will not display in Classic. Any suggestions? Also, on another note, is there any good location to find video backdrops for boxsets? Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 23, 2013 Share Posted October 23, 2013 Do you have parental controls on the profile you are using in classic? Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 23, 2013 Author Share Posted October 23, 2013 Not that I know of - I have only one profile, and I never configured parental controls. I can double check once I get off work, but to my knowledge, there should be zero parental controls in place. Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 23, 2013 Share Posted October 23, 2013 Okay, then a picture of what you have in the web client/file system and an MBC log would probably help find the issue. Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 23, 2013 Author Share Posted October 23, 2013 Sure thing, will grab it when I get home. Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 Okay, after remoting into my machine to take screenshots I realized that I must have a folder structure problem. The box set collection does show in the web interface, but it lists no movies - this is why it does not appear in MBC: This is my box set folder, and my folder structure for each title: Am I correct to think that I can just create shortcuts to the folders in my collection? Or is my implementation not correct? Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 24, 2013 Share Posted October 24, 2013 That should work, but what you have to be sure of is that the shortcut reference matches the library reference. You probably used a UNC path to define the library but created the shortcut with a mapped drive... Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 All my media resides on a secondary internal hard drive. I have no network files in my setup at all. In the web interface, the path for Die Hard is listed as: E:\My Documents\My Videos\Movies\Die Hard (1988)\Die Hard (1988).avi And the shortcut to the movie folder in the box sets is: E:\My Documents\My Videos\Movies\Die Hard (1988) In my Media Library, all my paths are pointed to the E:\ drive in turn, ex, Movies is pointed to E:\My Documents\My Videos\Movies It seems this is all consistent, unless I'm missing something? Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 24, 2013 Share Posted October 24, 2013 I moved this over to the server area since this is actually a library setup issue of some sort. Maybe Luke will spot something with the setup. It sounds correct to me. Also a server log may shed some light. Link to comment Share on other sites More sharing options...
crashkelly 62 Posted October 24, 2013 Share Posted October 24, 2013 Might seem a bit silly, but if when you are in the boxset folder in windows explorer, try switching the view to one of the icon views to see if the folder images show up for the shortcuts. If they do, then the reference would be correct, if they don't then the reference my be incorrect or it may be a permission issue because you are storing everything as children of the "My Documents" folder which may have issue due to it being a library. Just putting it out there and I have no idea if it is anything to do with what I am talking about Cheers Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 (edited) What collection type did you pick when you setup the collection? Box sets, I have also pulled the latest server log: https://dl.dropboxusercontent.com/u/2014423/server-63518169787.log Might seem a bit silly, but if when you are in the boxset folder in windows explorer, try switching the view to one of the icon views to see if the folder images show up for the shortcuts. If they do, then the reference would be correct, if they don't then the reference my be incorrect or it may be a permission issue because you are storing everything as children of the "My Documents" folder which may have issue due to it being a library. Just putting it out there and I have no idea if it is anything to do with what I am talking about Cheers Shortcuts are working fine, I can open the shortcut and it takes me directly into the proper folder, and it pulls the correct icon for a "working shortcut". Edited October 24, 2013 by hydriplex Link to comment Share on other sites More sharing options...
crashkelly 62 Posted October 24, 2013 Share Posted October 24, 2013 Not that this is necessarily an answer, but rather a similar situation. On my system I have noticed this sometimes as well. Everything is in place right down to the metadata for the movies that are part of the collection, but yet the box set still will show "0 movies". I will mess with it by re-running the scan media collection tool and it does not fix it, but after I lave it alone and let MB3 do what it does, the issue seems to get resolved and the movies show up as part of the boxset. I know that this is not a solution, but I think it might be a chicken and egg issue that MB sorts out itself Cheers Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 24, 2013 Share Posted October 24, 2013 What is the source of your movie.xml files? Looks like they have some unsupported information in them. May not be related but is a problem. Also, can you re-start the server and post that log please? That one didn't have a startup sequence in it. Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 What is the source of your movie.xml files? Looks like they have some unsupported information in them. May not be related but is a problem. Also, can you re-start the server and post that log please? That one didn't have a startup sequence in it. Media Center Master, I still use it to pull meta and rename files. Here is a new server log after the restart cycle: https://dl.dropboxusercontent.com/u/2014423/server-63518213344.log Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 24, 2013 Share Posted October 24, 2013 Yeah, those references to your media are not valid. "E:\My Documents" isn't a real place. Explorer fudges it up for you to direct it at your user directory. You need to be pointing to E:\Users\[username]\My Documents. Plus, your xml files have bad info in them that may be causing other issues. Be sure you are using the latest MCM and that you have MB3 metadata turned on (if that's an option). Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 (edited) For some background, I've been in the field of IT for 8 years. I promise "E:\My Documents" is the valid location. I have remapped the assorted Windows Libraries to this location, although my user profile resides on C: - I've always used this system: It's a real folder. I'll delete the metadata and pull it back down for these handfuls of movies tonight - to see if it makes any difference. It's the only thing that makes sense to me right now. Edited October 24, 2013 by hydriplex Link to comment Share on other sites More sharing options...
crashkelly 62 Posted October 24, 2013 Share Posted October 24, 2013 no problem. not sure how much I helped, but I a always happy to try 1 Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 24, 2013 Share Posted October 24, 2013 Okay, well it is quite possible that our shortcut resolution routines cannot decipher the redirection you have going on there. Link to comment Share on other sites More sharing options...
Luke 37151 Posted October 24, 2013 Share Posted October 24, 2013 I see a bug. We're performing double concatenation of the movie xml file in some rare instances, and it looks like he's run into it. So we're trying to put together a path of E:\movies\My Movie\E:\movies\My movie\movie.xml. Link to comment Share on other sites More sharing options...
Luke 37151 Posted October 24, 2013 Share Posted October 24, 2013 It will be fixed in the next server release. Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 Okay, I had a few minutes left on my lunch break to remove all movie.xml files from my Movies folder, and allow Media Browser Server to recreate them - the issue is still present. Gave the server another reboot cycle, here is the log: https://dl.dropboxusercontent.com/u/2014423/server-63518215687.log Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 It will be fixed in the next server release. Just saw your replies, it's nice to know I'm not going crazy. Thanks so much ebr, crashkelly, and Luke for all your help! 1 Link to comment Share on other sites More sharing options...
ebr 14944 Posted October 24, 2013 Share Posted October 24, 2013 All the bad xml errors cleared up . 1 Link to comment Share on other sites More sharing options...
hydriplex 5 Posted October 24, 2013 Author Share Posted October 24, 2013 All the bad xml errors cleared up . Excellent! But still no movies in my box sets Link to comment Share on other sites More sharing options...
Luke 37151 Posted October 25, 2013 Share Posted October 25, 2013 What collection type did you pick when you setup the collection? Link to comment Share on other sites More sharing options...
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