Issue: until recently, everything was fine - MB was set up to play trailers before a movie, and I could browse channels like TwiT, Vimeo, and the Trailers channel. Then about a week ago, my Supporter license vanished from the server, and Channels and Trailers all vanished. I managed to resolve this by re-pasting my Supporter key to the server (similar to these issues), but ever since then, I've had issues of stuttering or non-loading trailers (usually the first frame loads and then it freezes, a bit similar to this issue).
At first I wondered if the deactivation of the license had affected the plugin, so I removed and reinstalled the Trailers plugin, but to no avail. I also noticed that other channels (TwiT, Vimeo etc) have also stopped being accessible or only partially load. YouTube videos play just fine in Chrome, so it's not a network or internet issue at my end. The problem affects local users on WMC as well as web users of the server.
Additional observation: possibly related, I did notice that even after disabling the Trailers plugin and restarting the server, it was still attempting to play trailers before movies. I could not find a correlation between Trailers and the trailer behaviour. I wondered if there might be a conflict with the Advanced Intros plugin, but after uninstalling that the behaviour was the same as before.
Environment: Windows 7
MB Server: 3.0.5424.1
Plugin: Advanced Intros 22.214.171.124
Plugin: Trailers 1.0.5400.40708 (Release)
Cinema Mode settings: Playback -> Cinema Mode
- Internet trailers (all three checked)
- Number of trailers to play (1)
- Enable smart parental control (checked)
- Only use trailers from unwatched content (checked)
Log files: here are the last few logs for yesterday and today
Edited by filecore, 26 November 2014 - 10:55 AM.