Process exited with code 137 - Failed during transcoding

[Riptide126 20]

Hello, I have recently run into an issue with a specific show where it seems to have some trouble transcoding. I believe it is somehow related to memory but I have not had much experience with this and I am relatively new to Unraid so I am not sure. It seems to only happen with this show specifically, I usually end up having to transcode things and I haven't ever had this issue before and I have watched things since this started happening and this show is the only one I have had a problem with. Attached is the embyserver log and the transcode log, you will find the error at the very end of the embyserver log. Please let me know if you need any other information.

embyserver.txt ffmpeg-transcode-bd626fbe-70d8-4dc9-abf1-7ccaec94cb0c_1.txt

[Luke 39870]

HI, does this only happen with vc1 videos?

[Riptide126 20]

Yes, this show which I believe is all VC1 is the only one that I have had issues with.

[Luke 39870]

OK we’ll take a look at it. Thanks.

[Riptide126 20]

Ok thank you, let me know if you want me to run any tests or want any info from me.

[blackcatTN 2]

Getting same error with AV1 files.  Other file types play ok.

 

2025-05-03 22:52:47.385 Info App: ProcessRun 'StreamTranscode ac3da1': Stopping ffmpeg process with q command for /mnt/c/transcoding-temp/73265A/73265A_0.ts
2025-05-03 22:52:47.387 Info App: AppendExtraLogData - Read graph file: /var/lib/emby/logs/ffmpeg-directstream-ac3da126-64e9-4a02-848c-b3039aeaa6f4_1graph.txt
2025-05-03 22:52:47.387 Warn App: AppendExtraLogData: Unable read graph output file: /var/lib/emby/logs/ffmpeg-directstream-ac3da126-64e9-4a02-848c-b3039aeaa6f4_1graph.txt
2025-05-03 22:52:47.389 Info App: ProcessRun 'StreamTranscode ac3da1' Process exited with code 137 - Failed