Amazon Echo Show 15 Issues

[sjepson 0]

I recently purchased an Amazon Echo Show 15 and before I did I checked on here to make sure Emby was compatible.  I've had it for a couple weeks now and am experiencing a few issues I am hoping to get help with.  I already looked though the forums and did not find these specific issues so if there are posts about how to solve them please point me to them.

Issue 1: The Emby for Fire TV app does not work.  If I install it I can connect to the server but as soon as I select account a password prompt pops up and there is no keyboard.  This app does not appear to work with a touchscreen so I have to use the onscreen remote but there is no option to pull up a keyboard.  If I install the Emby Android app then it still does not work with the touch screen but at least a keyboard pops up and I am able to enter my password and get in.  Should touch work?  And should I be able to use the Fire TV app vs the Android app?

Issue 2:  Many times throughout the day an SSL message pops up asking if I want to allow the server to connect using a certificate from mb3admin.com.  I have to pull up the onscreen remote and toggle to OK.  This message pops up at least 50 times a day, probably more.  I am connecting to my local server through the HTTP port and have turned off remote connections on my Emby server but for some reason the app continually reaches out and I get that SSL error.  When it happens there will be one error a second for a couple minutes and I have to clear each one individually using the onscreen remote.  Below is a screenshot of the error (when you click OK another one immediately pops up and the only thing that changes is the timestamp will be a few seconds different) and logs are attached. 

embyserver-63879753600.txt

[Luke 39648]

HI, what app version number do you have?

[sjepson 0]

Emby for Android 3.4.36 

[sjepson 0]

I think I figured it out the second issue, I use SafeDNS for DNS filtering and it appears they recently flagged mb3admin.com as a parked domain and started blocking it, I added it to the whitelist and it seems to have fixed it.  For the last few hours we have not had the error pop up - so that (hopefully) resolved that one. 

Am I doing anything wrong with the Amazon Fire app or should I just use the Android app?  

[Luke 39648]

Quote

I use SafeDNS for DNS filtering and it appears they recently flagged mb3admin.com as a parked domain and started blocking it,

Hi, we'll take a look at this and see if we can get it resolved with them.

[Luke 39648]

11 minutes ago, sjepson said:

 

Am I doing anything wrong with the Amazon Fire app or should I just use the Android app?  

hi, no I was just curious. Thanks for the investigation.