chief2810 5 Posted February 15 Posted February 15 Based on the uk (I’ve got a few other people to check) You can’t access anything Emby related (including web player) unless using a vpn seems like it’s a dns routing issue
gillmacca01 180 Posted February 15 Posted February 15 Same, in fact, I cannot access the Emby download, community, etc pages today without using a VPN. Was fine yesterday
chief2810 5 Posted February 15 Author Posted February 15 It also breaks the handshake when using the android tv app as it doesn’t come up with a pin to enter.
Neminem 799 Posted February 15 Posted February 15 Are you using default DNS providers in your routers settings ? Are you using the same ISP ?
chief2810 5 Posted February 15 Author Posted February 15 This is affecting numerous people. Was working fine up until this morning. I got someone to check who is on a different ISP than me and he couldn’t access anything Emby related until using a vpn it looks like a dns routing issue.
Neminem 799 Posted February 15 Posted February 15 I can access it fine, but I don't live in the UK. Are you using default DNS settings in you router ? You can try and edit that to 1.1.1.1 or 8.8.8.8 Are you using pihole or adguard to alter dns ?
gillmacca01 180 Posted February 15 Posted February 15 (edited) 10 minutes ago, Neminem said: Are you using default DNS providers in your routers settings ? Are you using the same ISP ? Nothing has been changed my end. Default DNS ISP is Vodafone Edited February 15 by gillmacca01
chief2810 5 Posted February 15 Author Posted February 15 1 minute ago, Neminem said: I can access it fine, but I don't live in the UK. Are you using default DNS settings in you router ? You can try and edit that to 1.1.1.1 or 8.8.8.8 Are you using pihole or adguard to alter dns ? Seems like it’s a UK issue - again the only way to access anything Emby related is to use a vpn.
gillmacca01 180 Posted February 15 Posted February 15 30 minutes ago, chief2810 said: It also breaks the handshake when using the android tv app as it doesn’t come up with a pin to enter. Using the android app on my phone , I can still enter my pin and access my server
Neminem 799 Posted February 15 Posted February 15 Don't you have access to your router ? Just try changing the dns.
chief2810 5 Posted February 15 Author Posted February 15 While this would work. The people who need access to my server (I do web seminars) I couldn’t expect them all to change the dns on their routers?
gillmacca01 180 Posted February 15 Posted February 15 We do, we only posted because we were not sure if it was an issue Emby end or our end. If people in other countries can access, then it is either something affecting the UK, or if we are using the same ISP, an ISP issue
Neminem 799 Posted February 15 Posted February 15 Guess you will have to wait for you ISP to resolve what ever issues they have I don't think this is a Emby problem.
Neminem 799 Posted February 15 Posted February 15 They do have a support phone number you can all. Ask about DNS issues.
chief2810 5 Posted February 15 Author Posted February 15 Yes I know how to change the DNS on my router. But I shouldn’t have to do this nor can I ask people who aren’t computer literate to either? Also on Reddit it’s affecting numerous people not just UK - but Ireland as well. so yes it is an Emby issue. As not all on the same ISP
gillmacca01 180 Posted February 15 Posted February 15 (edited) It's a DNS issue. Just changed my DNS and now it is working I had it set as automatically assign a DNS @Neminemthanks for the suggestion Edited February 15 by gillmacca01 1
Happy2Play 9361 Posted February 15 Posted February 15 3 hours ago, chief2810 said: so yes it is an Emby issue. As not all on the same ISP Not a Emby issue as Emby does not route your internet traffic your ISP does. Any geolocation issues are totally out of Emby's control. 1
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