Emby wont use HW Acceleration with HDR Tonemapping.

[Deuas 2]

Hello Emby team.

 

Im struggling to find out why my emby server wont use hardware acceleration (Quicksync) when tone mapping HDR material, it uses software tone mapping instead, making my CPU work very hard.

Im sitting with this hardware: 

14600k, z790m prime, 16gigs 6000mhz

Windows 11 newest build.

 

I tried with a dummy HDMI too without luck.

Running Emby Server beta 4.9.0.37

Emby Premiere ofc

My transcoding settings and stuff is down below.

 

ffmpeg-transcode-daeb92d9-4128-4e9c-8f58-a9d676a8b470_1.txt

Edited February 1 by Deuas

[Abobader 3290]

Hello Deuas,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Clackdor 83]

It seems hardware tone mapping is still broken in the latest drivers on windows. 

I have a 12600k with the same UHD 770 IGPU. Hardware tone mapping with driver version 31.0.101.5382 is working for me.

There may be a slightly newer driver that works, but I'm not sure. It's definitely frustrating having to use an old driver to get it working though.

[Deuas 2]

Youre my hero, thank you so much!

i downloaded the driver you mentioned, and now it finally works, thank you so much again.

Have a nice  day!
 

 

[carlbme 13]

Same problem here. Only issue is I can't seem to find the older version that'll install. Does anyone have a link to the legacy Intel drivers that work?

[Clackdor 83]

2 hours ago, carlbme said:

Same problem here. Only issue is I can't seem to find the older version that'll install. Does anyone have a link to the legacy Intel drivers that work?

IMO the best way is to use the wayback machine to access archived versions of the Intel driver download site since the live site only displays a limited number of past driver versions. I personally don't trust downloading drivers from other sites/sources.

[Deuas 2]

5 hours ago, carlbme said:

Same problem here. Only issue is I can't seem to find the older version that'll install. Does anyone have a link to the legacy Intel drivers that work?

I just googled the driver version and found it. :)