The problem with 4K video playback

[ravsoul 1]

Please tell me what settings to set in the server to force the browser to play videos of non-standard resolution, say 4096x2304 or 4096x2160, standard resolutions (3840x2160) are played perfectly, without transcoding and other delays. Previously, videos in these non-standard resolutions played perfectly in the Chrome browser. After one of the updates to the Emby server, videos with these resolutions stopped playing. When trying to play such a video, nothing happens for a minute, and then a message appears that "There are currently no compatible streams. Please try again later or contact your administrator for details."

Maybe I need to set up a browser?

[Luke 40075]

   @ravsoul

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[ravsoul 1]

I'm attaching the server logs and transcoding

ffmpeg-transcode-efafbfd8-b989-4d32-809b-92a06e9732f0_1.txt ffmpeg-transcode-587f7daf-d3f6-4c47-bbb0-39152324ea8c_1.txt ffmpeg-transcode-6e8b8f52-8664-4ea1-8b5c-aba249a5e30f_1.txt embyserver.txt

[ravsoul 1]

Greetings! is there any information on this issue?

[Luke 40075]

Hi, I think this is resolved for the upcoming 4.8.11 maintenance release. That means if you keep the quality setting on Auto on the local network, then it should direct play.

[ravsoul 1]

The update arrived today, everything worked as it should. Thank you very much!