No compatible streams are currently available. Please try again later

[aodfan 1]

I am having an issue with Emby (have lifetime Premiere).  All has been going well with my setup but recently added theme.mp3 to my TV Shows under their respective folders.  Now when I go to the Shows it pop ups with this error.  I do have one show that does not have a theme file yet and it does not get the error, so I do not know why this would be happening when there is a support article on doing just this.

"Playback Error No compatible streams are currently available."

On another note, this is working fine in Jellyfin with no errors.  Don't know what is going on with Emby.

 

embyserver.txt ffmpeg-transcode-d97daf73-f0df-4110-bf35-2504d395b6e4_1.txt

Edited December 6, 2024 by aodfan

[Happy2Play 9403]

To meet looks like Emby is choking on the themes

2024-12-05 17:36:35.209 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /opt/emby-server/bin/ffprobe -i "http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2F192.168.50.176%2Fpublic%2FStream%2FTV+Shows%2FLoki%2Ftheme.mp3" -threads 0 -v info -print_format json -show_streams -show_format -f mp3
2024-12-05 17:36:35.216 Error Server: Error processing request
	*** Error Report ***
	Version: 4.8.10.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 6.8.8-2-pve (build@proxmox) (gcc (Debian 12.2.0-14) 12.2.0, GNU ld (GNU Binutils for Debian) 2.40) #1 SMP PREEMPT_DYNAMIC PMX 6.8.8-2 (2
	Framework: .NET 6.0.31
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.IO.FileNotFoundException: System.IO.FileNotFoundException: smb://192.168.50.176/public/Stream/TV Shows/Loki/theme.mp3
	   at Emby.Server.MediaEncoding.Api.Progressive.VideoService.Get(GetFile request)
	   at Emby.Server.Implementations.Services.ServiceController.Execute(HttpListenerHost appHost, Object requestDto, IRequest req, Type serviceType)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: Emby.Server.MediaEncoding
	TargetSite: System.Threading.Tasks.Task`1[System.Object] Get(Emby.Server.MediaEncoding.Api.Progressive.GetFile)
	
2024-12-05 17:36:35.216 Info Server: http/1.1 Response 404 to 127.0.0.1. Time: 1ms. GET http://127.0.0.1:8096/Items/File?Id=smb://192.168.50.176/public/Stream/TV Shows/Loki/theme.mp3

per the transcode log no mediainfo so impossible to play.

Quote

{"Protocol":"File","Id":"ef2b980cfe9b33ba84f128fe731de98c","Path":"smb://192.168.50.176/public/Stream/TV Shows/Loki/theme.mp3","Type":"Default","Container":"mp3","Size":0,"Name":"theme","IsRemote":false,"HasMixedProtocols":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[],"Formats":[],"RequiredHttpHeaders":{},"AddApiKeyToDirectStreamUrl":false,"ReadAtNativeFramerate":false,"ItemId":"106390"}

Dev would have to comment if it related to Emby not playing well with SMB paths.

[aodfan 1]

6 hours ago, Happy2Play said:

To meet looks like Emby is choking on the themes

2024-12-05 17:36:35.209 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /opt/emby-server/bin/ffprobe -i "http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2F192.168.50.176%2Fpublic%2FStream%2FTV+Shows%2FLoki%2Ftheme.mp3" -threads 0 -v info -print_format json -show_streams -show_format -f mp3
2024-12-05 17:36:35.216 Error Server: Error processing request
	*** Error Report ***
	Version: 4.8.10.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 6.8.8-2-pve (build@proxmox) (gcc (Debian 12.2.0-14) 12.2.0, GNU ld (GNU Binutils for Debian) 2.40) #1 SMP PREEMPT_DYNAMIC PMX 6.8.8-2 (2
	Framework: .NET 6.0.31
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.IO.FileNotFoundException: System.IO.FileNotFoundException: smb://192.168.50.176/public/Stream/TV Shows/Loki/theme.mp3
	   at Emby.Server.MediaEncoding.Api.Progressive.VideoService.Get(GetFile request)
	   at Emby.Server.Implementations.Services.ServiceController.Execute(HttpListenerHost appHost, Object requestDto, IRequest req, Type serviceType)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: Emby.Server.MediaEncoding
	TargetSite: System.Threading.Tasks.Task`1[System.Object] Get(Emby.Server.MediaEncoding.Api.Progressive.GetFile)
	
2024-12-05 17:36:35.216 Info Server: http/1.1 Response 404 to 127.0.0.1. Time: 1ms. GET http://127.0.0.1:8096/Items/File?Id=smb://192.168.50.176/public/Stream/TV Shows/Loki/theme.mp3

per the transcode log no mediainfo so impossible to play.

Dev would have to comment if it related to Emby not playing well with SMB paths.

I went and added the NFS share to the Emby server and it is now working.  I guess you are correct, themes have issues over SMB.  Thanks.

[Streethawk71 0]

Hi all, Forgive me but I'm new to Emby and I've set everything up and the files are showing on my home page but when I click to play them I get that message "No compatible streams are available, please try later or contact your system administrator" I'm in the dark and not sure what to do now, I'm thinking it's something to do with my router as I've just switched over to EE Broadband and my Plex no longer wants to play any file either, I signed up to Emby thinking I could start fresh but nothing will play and I'm on the verge of pulling my hair out (what little I have left), please can someone help me out, I must admit, I'm not a strong PC person and struggle understanding a lot of the jargon, I'm on a windows 11 PC (brand new gaming computer)

[Happy2Play 9403]

12 minutes ago, Streethawk71 said:

Hi all, Forgive me but I'm new to Emby and I've set everything up and the files are showing on my home page but when I click to play them I get that message "No compatible streams are available, please try later or contact your system administrator" I'm in the dark and not sure what to do now, I'm thinking it's something to do with my router as I've just switched over to EE Broadband and my Plex no longer wants to play any file either, I signed up to Emby thinking I could start fresh but nothing will play and I'm on the verge of pulling my hair out (what little I have left), please can someone help me out, I must admit, I'm not a strong PC person and struggle understanding a lot of the jargon, I'm on a windows 11 PC (brand new gaming computer)

The error point to media info ie ffmpeg/ffprobe unable to read the info from your media.  Please provide a sever log after a library scan.

 

[Streethawk71 0]

thanks, any reason why I cannot sign in on the app on my phone? I've put in the correct username and password but it continues to say invalid username and password ???

[Neminem 822]