brandonmedia909 0 Posted December 1, 2024 Posted December 1, 2024 Hello, I keep getting playback error after uploading the music audio track files. Is there anything you can help? Thanks for your help. Brandon
Luke 39008 Posted December 2, 2024 Posted December 2, 2024 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
brandonmedia909 0 Posted December 2, 2024 Author Posted December 2, 2024 Hello, Thanks for responding. I'm not sure what's going. When I added a new folder, attach a media file, and it usually plays the media. The file is my mixed music track I have in another computer that I have Emby Server installed. What's information do you want me to attach? I've attached the screenshot error in early message. Thanks, Brandon
Luke 39008 Posted December 9, 2024 Posted December 9, 2024 @brandonmedia909 Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. If a server transcoding log (ffmpeg log) was also generated during playback (in the server logs folder), please attach that as well.
brandonmedia909 0 Posted February 5 Author Posted February 5 Hello, where can I locate the Emby Server Logs folder?
Luke 39008 Posted February 5 Posted February 5 6 hours ago, brandonmedia909 said: Hello, where can I locate the Emby Server Logs folder? @brandonmedia909instructions can be found in How to Report a Problem Thanks.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now