Tivo 4K cannot play files with Dolby 5.1 Audio

[commissioner 0]

Hello,

I'm using Emby with a Tivo 4k stream. Everything works ok except any file with a Dolby 5.1 audio track will not play.

I've been looking around and can't seem to find a resolution. Is there something in settings I'm missing?

Any one else have this issue? 

Cheers

 

[GrimReaper 3921]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[commissioner 0]

https://pastebin.com/tVzDB2b8

I was unable to send the log directly or download it but it did give me a page I then added to pastebin. Should also be anonymized. 

Will that suffice? I can keep trying to get the 

[ebr 15553]

3 hours ago, commissioner said:

will not play

What, exactly, happens when you try?

[commissioner 0]

9 minutes ago, ebr said:

What, exactly, happens when you try?

It starts as normal but then pauses and will not play. I can skip through the video and see frames etc. so I know the video is there but is "paused" for lack of a better term.

With some research I found another file with the same issue. The only thing in common is the Dolby 5.1 audio. 
File #2 also has another audio track that is not 5.1 and plays fine. Files will play on a desktop so it's something in the device setup for Emby.

So yeah my setup has gone wrong somewhere.

 

[Luke 39394]

What version of Emby for android?

[commissioner 0]

10 minutes ago, Luke said:

What version of Emby for android?

3.4.20

[Luke 39394]

On 9/27/2024 at 5:42 PM, commissioner said:

3.4.20

@commissioner

Hi, regarding this, 

Can you try sideloading the latest build from our website?

https://emby.media/emby-for-android.html

Does it still happen with that?

[commissioner 0]

I'll be honest. I gave up.

 

Was not able to find a solution.

[Luke 39394]

On 10/23/2024 at 2:25 PM, commissioner said:

I'll be honest. I gave up.

 

Was not able to find a solution.

@commissionercan you please give it another try?

[commissioner 0]

Look. It was a almost a month before I got a reply on this topic.

I switched to a different app.

[Luke 39394]

1 hour ago, commissioner said:

Look. It was a almost a month before I got a reply on this topic.

I switched to a different app.

Hi, why not give it another try?

[commissioner 0]

I am happy with my current setup on the other app.

 

Don't feel like doing extra work after being ignored.

 

Could probably go ahead and close this topic.