Jump to content

Supporter key is missing or invalid message on fresh install


kathlik
 Share

Recommended Posts

Hey guys, I have just upgraded my Media Center PC. I have a completely fresh install, new hard drive with new media center and media browser installation. I added my supporter key to this fresh install and get the "supporter key is missing or invalid" message.

I am on the Lifetime subscription plan. It is valid for the life of the 3.x major version. 

Any ideas?

Link to comment
Share on other sites

Okay, it looks like at some point you linked this key with a new one so all of its registrations were transferred to the new one and you need to use it...

Link to comment
Share on other sites

Oh dear. This is the new key. Do I need to do the link again from the old V2 key to the new key?

Or is it possible to just remove the linking stuff and just reenter my new  (V3) key?

Edited by kathlik
Link to comment
Share on other sites

Thank you, very much appreciated. I now have the gold medal supporter message on the server dashboard. Media Browser still hasn't updated yet though. Is there anything I need to do to update classic to recognize its supporter status? Or do I just wait patiently? :-)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...