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"Media type video not supported on Amazon Echo" and other problems


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atreyu4055
Posted (edited)

Does Emby not work correctly on Echo Show 10?

My server has worked perfectly for a long time, is on 4.9.0.27. Emby for Fire TV and Apple IOS works perfectly along with remote access.

But on Echo Show 10, music is not recognized at all unless I say "play a few songs" for the sake of testing... which will randomly grab something from the library and play. At least that is working and confirms its fetching from my server.

When I ask it to play a movie, any title, video is outright unsupported???

See pics. What am I doing wrong?

 

image.png.7208bfc47e3a877bd420b99c3077fb9d.png

image.png.e634e7ded4fe1740f6b3c3661577f95d.png

image.png.86db79fda5bf7c166a5b94e8b6d43caf.png

image.png.6c57cb83fde083b11dc5bb3f732608b2.png

 

Edited by atreyu4055
Posted

Hi, is this our Alexa skill, or do you have an Emby app installed on it?

atreyu4055
Posted

Hi Luke. Alexa skill. It is not possible to run Android apps on Echo Show 5, 8 or 10.

 

  • 2 weeks later...
atreyu4055
Posted

Any update on this??

Posted

HI, we are looking into this. Thanks for reporting.

hatharry
Posted
On 7/22/2024 at 11:09 AM, atreyu4055 said:

Does Emby not work correctly on Echo Show 10?

My server has worked perfectly for a long time, is on 4.9.0.27. Emby for Fire TV and Apple IOS works perfectly along with remote access.

But on Echo Show 10, music is not recognized at all unless I say "play a few songs" for the sake of testing... which will randomly grab something from the library and play. At least that is working and confirms its fetching from my server.

When I ask it to play a movie, any title, video is outright unsupported???

See pics. What am I doing wrong?

 

image.png.7208bfc47e3a877bd420b99c3077fb9d.png

image.png.e634e7ded4fe1740f6b3c3661577f95d.png

image.png.86db79fda5bf7c166a5b94e8b6d43caf.png

image.png.6c57cb83fde083b11dc5bb3f732608b2.png

 

Direct Video playback is currently not supported for Amazon echo. You can use Alexa to remote control other devices that do support Video playback by opening the Emby app on that device, then ask Alexa to "Change the default device". Say "Yes" when your chosen playback device is said.

 

For music try saying (more examples can be found in the wiki):

"Play the artist Texas"

"Play the song place in my world"

"Play the album Careful What You Wish For by Texas"

 

  • 3 weeks later...
atreyu4055
Posted

Hi Luke, no this is still not working unless you ask "play a few songs"

Posted
5 hours ago, atreyu4055 said:

Hi Luke, no this is still not working unless you ask "play a few songs"

@atreyu4055what exactly is not working? Can you please provide a specific example of what you said to alexa? Thanks.

  • 1 month later...
Posted

Hi Luke. The Echo Show 15 appears to be somewhat picky and must be spoken to "slowly" to recognize commands being send to Emby.

Video will not work as per earlier explanation by Hatharry but music appears to run fine.

 

  • Thanks 1

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