Losing library

[Ford Fairlane 4]

I have a TV folder setup on a WD my cloud ext2.

I'm running emby from a qnap server, but for space I've put TV in the WD. 

Recently the TV folder has been showing up as empty with nothing in it. 

I check the WD from laptop and it's still connected, all files are playable and all seems fine 

But on the emby server there's zero files or folders. 

The only way to get it running again is to do a full rescan which takes a few hours. 

Have to redo all the playlists from scratch as even after recan, all the playlists are empty still 

It's now happened twice within 24 hrs and I've not got the foggiest idea why it's happening. 

 

Any advice or help would be greatly appreciated. 

[Happy2Play 9140]

Probably need to see the server log for when it happened but sounds like the storage becomes unavailable and Emby scheduled scan happens and remove the media.

 

[Ford Fairlane 4]

Hi

I'll see if I can locate the server log, 

I'll also check to stop the scan see if that solves it. 

 

Thanks for the advice

 

 

[Ford Fairlane 4]

theres the log file,ive also disabeled scheduled scans to see if this helps.

 

thanks for the help

embyserver-63855907200(2).txt

[Luke 38824]

HI, are you able to update to Emby Server 4.8.8 and see if that helps?

[Ford Fairlane 4]

So I disabled the auto scan of TV drive, not had any of the previous issues with scan  not detecting folders.

 

Thanks for advice H2P

[Luke 38824]

On 8/21/2024 at 5:18 PM, Ford Fairlane said:

So I disabled the auto scan of TV drive, not had any of the previous issues with scan  not detecting folders.

 

Thanks for advice H2P

Did you ever update Emby server?

[Ford Fairlane 4]

14 hours ago, Luke said:

Did you ever update Emby server?

I did update, but a week or 10 days after I disabled the auto scan feature 

 

[Luke 38824]

On 8/23/2024 at 9:17 AM, Ford Fairlane said:

I did update, but a week or 10 days after I disabled the auto scan feature 

 

@Ford FairlaneHi, so are you running library scans manually?

[Ford Fairlane 4]

1 hour ago, Luke said:

@Ford FairlaneHi, so are you running library scans manually?

Yes, just when I add new stuff I run a scan.

Not had an issue since I stopped auto