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New emby installation not loading


prismsolar

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prismsolar
Posted (edited)

Hi Everyone I hope you can help and I apologize in advance if this has been asked before , I currently have running on my ASUSTOR NAS  plex , but recently I'm not just happy with plex so I bought Emby premier and my plan was to move everything from plex to emby. however here seems to be the problem ive installed emby and when I go to setup I get the "failed to open page " please see attached screenshots am I doing something wrong here that I'm not understanding ? just to note with out without the port forwarding on my unifi internet it does not load up 

 

Regards 

 

Callum 

Screenshot 2024-07-04 at 14.49.23.png

Screenshot 2024-07-04 at 14.47.23.png

Screenshot 2024-07-04 at 14.45.16.png

Edited by prismsolar
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jaycedk

I you first screenshot you forward to 192.168.0.172

Then in you last screenshot you try to connect to 192.168.1.11

What is your Asustor ip address, finde that and use that.

the try typing in 

http://Asustor.ip:8096

 

 

 

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prismsolar

Hello , thanks for your reply its still the same using the ASUSTOR ip address as you can see in the attached photo 

Screenshot 2024-07-04 at 20.19.04.png

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What is the full address that is in the browser address bar? Did you enter a port number?

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Jägs

Another quick thing to check:  do you have Emby turned on in App Central on your ASUSTOR?

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prismsolar

Good morning yes it is switched on 

regards 

 

Callum 

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Jägs

What happens when you click on the Emby Server on the ADM desktop?

Screenshot2024-07-09at9_37_45PM.png.9461ff36c4465a6dfc8e8c39ae507752.png

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prismsolar

Hello exactly the same as above page cannot be displayed 

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Jägs

And I'm assuming you've rebooted/reinstalled?  If so, it might be time to do a manual removal, which I only recommend in cases like yours.  Effectively, it seems like ADM does not always properly install/uninstall Emby and it can get "stuck," so the only recourse is to manually remove it.  I have instructions here, which has seemed to work in similar cases—I run into this from time to time:

 

 

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prismsolar

Hi thanks ill

try tomorrow and get back to you 

 

regards 

 

Callum 

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