kira yamato 5 Posted June 3 Share Posted June 3 i randomly cannot remote login with emby connect .after sign in with emby connect ,most of the time it stuck with select sever page.(after login its show 2 same name server with internal ip address and sometimes show WAN ip but both of them said unable to reach sever ) and manual add ip also not work. for internal login sometime its show in activity log that its attempt to authenticated on server so many time and it show a long list of login attempt every second until it can login P.S. Android tv app still can remote login with no problem 1 Link to comment Share on other sites More sharing options...
Luke 38109 Posted June 3 Share Posted June 3 Quote for internal login sometime its show in activity log that its attempt to authenticated on server so many time and it show a long list of login attempt every second until it can login Hi there, let's look at a specific example: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
kira yamato 5 Posted June 4 Author Share Posted June 4 8 hours ago, Luke said: Hi there, let's look at a specific example: How to Report a Problem Thanks. ok embyserver.txt Link to comment Share on other sites More sharing options...
SMTV91 13 Posted June 4 Share Posted June 4 On 6/3/2024 at 2:21 AM, kira yamato said: i randomly cannot remote login with emby connect .after sign in with emby connect ,most of the time it stuck with select sever page.(after login its show 2 same name server with internal ip address and sometimes show WAN ip but both of them said unable to reach sever ) and manual add ip also not work. for internal login sometime its show in activity log that its attempt to authenticated on server so many time and it show a long list of login attempt every second until it can login P.S. Android tv app still can remote login with no problem Same here. Something seems to be up with the iOS apps since the latest update 1 Link to comment Share on other sites More sharing options...
Luke 38109 Posted June 5 Share Posted June 5 Hi, can you try doing a manual connection by entering your server address? Link to comment Share on other sites More sharing options...
kira yamato 5 Posted June 6 Author Share Posted June 6 (edited) 7 hours ago, Luke said: Hi, can you try doing a manual connection by entering your server address? i said it doesn’t work. tired On 6/3/2024 at 1:21 PM, kira yamato said: and manual add ip also not work. Edited June 6 by kira yamato Link to comment Share on other sites More sharing options...
Luke 38109 Posted June 6 Share Posted June 6 @kira yamatoare you sure you entered the correct ip address? where did you get it from? Link to comment Share on other sites More sharing options...
kira yamato 5 Posted June 7 Author Share Posted June 7 2 hours ago, Luke said: @kira yamatoare you sure you entered the correct ip address? where did you get it from? yes. i get it from manage emby server “remote (WAN) access”the wan ip keep change overtime so i use emby connect instead. P.S.pic from internet Link to comment Share on other sites More sharing options...
Luke 38109 Posted June 7 Share Posted June 7 Are you able to update to Emby Server 4.8? You're on a very old version. Link to comment Share on other sites More sharing options...
kiraphim00 3 Posted June 7 Share Posted June 7 21 minutes ago, Luke said: Are you able to update to Emby Server 4.8? You're on a very old version. Pic from internet .I already update to latest version . And i sent u a log file system Link to comment Share on other sites More sharing options...
kira yamato 5 Posted June 7 Author Share Posted June 7 10 hours ago, Luke said: Are you able to update to Emby Server 4.8? You're on a very old version. Pic from internet .I already update to latest version . And i sent u a log file system Link to comment Share on other sites More sharing options...
Luke 38109 Posted June 11 Share Posted June 11 Hi, have you updated to Emby for iOS 2.2.22? Has that helped? Link to comment Share on other sites More sharing options...
kira yamato 5 Posted June 11 Author Share Posted June 11 12 hours ago, Luke said: Hi, have you updated to Emby for iOS 2.2.22? Has that helped? yes,it work for now. 1 Link to comment Share on other sites More sharing options...
TariqK 3 Posted July 21 Share Posted July 21 (edited) Im having the same issue, cannot connect from my iPad Pro, on the latest Emby App and iOS versions... On 11/06/2024 at 03:56, Luke said: Hi, have you updated to Emby for iOS 2.2.22? Has that helped? Edit: When i connect to the IP:8096 in the ipad browser I simple get a 'Forbidden' message. Edit 2: My mistake, my tailscale IP changed for my iPad, so I didnt have it in my Emby whitelist. Edited July 21 by TariqK 1 1 Link to comment Share on other sites More sharing options...
kira yamato 5 Posted July 23 Author Share Posted July 23 On 6/11/2024 at 9:56 AM, Luke said: Hi, have you updated to Emby for iOS 2.2.22? Has that helped? why Emby for iOS 2.2.23 . its now can login but it always require launch application for 2 time before it can login, first time its keep loading and make a long list of device "Has Authenticated on PC" on activity log ,and always successful access in second app reopen. noted: I use emby Version 4.8.8.0 on windows Link to comment Share on other sites More sharing options...
Luke 38109 Posted July 24 Share Posted July 24 On 7/23/2024 at 6:42 AM, kira yamato said: why Emby for iOS 2.2.23 . its now can login but it always require launch application for 2 time before it can login, first time its keep loading and make a long list of device "Has Authenticated on PC" on activity log ,and always successful access in second app reopen. noted: I use emby Version 4.8.8.0 on windows Hi there @kira yamatoplease attach the emby server log from when the problem occurred: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
kira yamato 5 Posted July 25 Author Share Posted July 25 9 hours ago, Luke said: Hi there @kira yamatoplease attach the emby server log from when the problem occurred: How to Report a Problem Thanks. it say "Error Server: Access token is invalid or expired." so many time in one login and require reopen app in ios embyserver (2).txt Link to comment Share on other sites More sharing options...
Luke 38109 Posted July 27 Share Posted July 27 On 7/25/2024 at 12:11 AM, kira yamato said: it say "Error Server: Access token is invalid or expired." so many time in one login and require reopen app in ios embyserver (2).txt 56.75 kB · 1 download Hi, there’s nothing obvious here, but a couple things that could cause this are deleting devices from the server or any changing of user passwords. Those two things will invalidate current sessions and require them to login again. Link to comment Share on other sites More sharing options...
kira yamato 5 Posted July 27 Author Share Posted July 27 1 hour ago, Luke said: Hi, there’s nothing obvious here, but a couple things that could cause this are deleting devices from the server or any changing of user passwords. Those two things will invalidate current sessions and require them to login again. so,what should i do to fix it? reinstall app on ios? Link to comment Share on other sites More sharing options...
Luke 38109 Posted July 28 Share Posted July 28 On 7/26/2024 at 9:43 PM, kira yamato said: so,what should i do to fix it? reinstall app on ios? Have either of those two things happened? Link to comment Share on other sites More sharing options...
kira yamato 5 Posted July 29 Author Share Posted July 29 10 hours ago, Luke said: Have either of those two things happened? thank, reinstall app on iosand ipados seem fix it. 1 Link to comment Share on other sites More sharing options...
kira yamato 5 Posted August 2 Author Share Posted August 2 On 6/11/2024 at 9:56 AM, Luke said: Hi, have you updated to Emby for iOS 2.2.22? Has that helped? cannot login happens again on ios2.22.23 its seem happened when router rotate server public ip .ipad show the old wan server ip and show cannot reach server(restart ios app and server not work)but its needs restart the ipad device after that its work. Link to comment Share on other sites More sharing options...
Luke 38109 Posted August 3 Share Posted August 3 @kira yamatodoes your server WAN ip frequently change? Link to comment Share on other sites More sharing options...
kira yamato 5 Posted August 4 Author Share Posted August 4 (edited) 6 hours ago, Luke said: @kira yamatodoes your server WAN ip frequently change? its change about every 3-4day . i seem to know the cause of the problem why it cannot login with both emby connect and manual ip ,i found that when real ip of server has changed but wan ip which show in emby server dashboard still unchange for sometime (its require restart server a few time until its update the wan ip) after wan ip match real server ip , everything work fine. Edited August 4 by kira yamato Link to comment Share on other sites More sharing options...
Luke 38109 Posted August 5 Share Posted August 5 Have you considered using a ddns? Link to comment Share on other sites More sharing options...
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