Issues Connecting to Local Host Since Update to v4.8.5.0

[Kerros 3]

Hello All,

I'm having a fun little problem. I updated my Emby to v4.8.5.0 but now it is refusing to connect me to my localhost instance (e.g. this site cannot be reached; connection refused). A few preliminary notes:

1. The jail is up.
2. I've tried restarting my NAS and Emby
3. Verified my Firewall settings are still in order / correctly configured
4. Making sure I'm using the correct web link using "http://"

I have a hunch it might be related to one of the packages that updated along with Emby but am unsure of the command line to check. If anyone can offer some suggestions, would be appreciated. I don't want to have to do another reinstall of Emby because of an update lol.

[Luke 40111]

Hi, is any Emby server log file generated?

Emby Server Data Folder

[Kerros 3]

19 hours ago, Luke said:

Hi, is any Emby server log file generated?

Emby Server Data Folder

Hey @Luke,

I cannot find a generic embyserver.txt in any of the locations shown within that link but I can find two "embyserver-[bunch of numbers].txt" files.

I found it under /var/db/emby-server/logs in my Emby Jail.

Would either of those work?

Edited May 6, 2024 by Kerros

[Happy2Play 9446]

6 minutes ago, Kerros said:

Hey @Luke,

I cannot find a generic embyserver.txt in any of the locations shown within that link but I can find two "embyserver-[bunch of numbers].txt" files.

I found it under /var/db/emby-server/logs in my Emby Jail.

Would either of those work?

Yes the logs in that folder are what is needed.  The embyserver.txt is the active running server log and the numbered one are previous day as logs rollover at midnight or from a previous server restart.  Logs are maintained for 3 days. 

If you do not have a embyserver.txt that would suggest Emby is not running,

[Kerros 3]

1 hour ago, Happy2Play said:

Yes the logs in that folder are what is needed.  The embyserver.txt is the active running server log and the numbered one are previous day as logs rollover at midnight or from a previous server restart.  Logs are maintained for 3 days. 

If you do not have a embyserver.txt that would suggest Emby is not running,

Noted.

 @Luke, attached the output from my console for the most recent testing yesterday and some of the day prior.

Emby Server Log 1.txt Emby Server Log 2.txt

Edited May 6, 2024 by Kerros

[Happy2Play 9446]

Have you tried updating 3.8.5.0 again as those logs are from 4.7.14.0.  But am not familiar with the platform at all.

[Kerros 3]

14 minutes ago, Happy2Play said:

Have you tried updating 3.8.5.0 again as those logs are from 4.7.14.0.  But am not familiar with the platform at all.

Yep. It's a simple

pkg update && pkg upgrade

from the jail's console. Tried again but it said everything was up-to-date.

[Happy2Play 9446]

@GrimReapercan you move this to FreeBSD for better visibility as it is beyond General/Windows

[Luke 40111]

Hi, how did you originally install Emby Server?

[Kerros 3]

On 5/8/2024 at 11:23 PM, Luke said:

Hi, how did you originally install Emby Server?

Manually. You may recall a different post where I had the same issue when trying to update from the community version of Emby but had to do a reinstall for it to work.

[Luke 40111]

11 hours ago, Kerros said:

Manually. You may recall a different post where I had the same issue when trying to update from the community version of Emby but had to do a reinstall for it to work.

Manually how? The reason I ask is because there a few different ways on freebsd.

[Kerros 3]

5 hours ago, Luke said:

Manually how? The reason I ask is because there a few different ways on freebsd.

Here's a link to the previous thread which detailed my manual install. It's at the bottom marked as the answer.

[Kerros 3]

@Luke, been a while. Any thoughts?

[Luke 40111]

Can you get the complete log files as it looks like the ones you posted were only partial ones…

Emby Server Data Folder

 thanks.

[Kerros 3]

On 5/25/2024 at 12:14 AM, Luke said:

Can you get the complete log files as it looks like the ones you posted were only partial ones…

Emby Server Data Folder

 thanks.

Hey @Luke

Apologies for the delay, I had an annoyingly hard time doing a simple secure copy from my Jail into my NAS to grab the full text files. Please see attached.

If I'm still missing a file, let me know!

embyserver-63850437099.txt embyserver-63850537032.txt

[Luke 40111]

On 6/2/2024 at 8:39 PM, Kerros said:

Hey @Luke

Apologies for the delay, I had an annoyingly hard time doing a simple secure copy from my Jail into my NAS to grab the full text files. Please see attached.

If I'm still missing a file, let me know!

embyserver-63850437099.txt 2.33 MB · 0 downloads embyserver-63850537032.txt 48.27 kB · 0 downloads

OK so what is the issue that you're still having at this point? Is it just that you can't update to Emby Server 4.8?

[Kerros 3]

1 hour ago, Luke said:

OK so what is the issue that you're still having at this point? Is it just that you can't update to Emby Server 4.8?

Hey @Luke,

When I updated to 4.8, my Emby Server would no longer allow me to connect. I applied the same method previously used to upgrade without issue (see previous thread) but this time it just did not work. I cannot connect to my server since the update and I am not sure why.

[Luke 40111]

Can you please attach the emby server log from when 4.8 was running? The ones you provided are from 4.7. Thanks.

[Kerros 3]

On 6/10/2024 at 2:37 AM, Luke said:

Can you please attach the emby server log from when 4.8 was running? The ones you provided are from 4.7. Thanks.

Hey @Luke

Jumped in again. For some reason, when going to the place where I grab the Emby Server logs, it's not generating any new ones. It's the same ones already provided (except for the hardware detection logs, those are new). Date ends 05/04/2024 when I did the updates and such. Not sure if there's another location but I cannot find it.

My jail says "up" but it's as if it fails to properly start even though I can access the console easily.

Next steps?

Edited June 23, 2024 by Kerros
Added picture.

[Kerros 3]

Side note, in the config portion of the emby server config directory, can I copy the "users" folder with my users and paste it into a new setup?

[Luke 40111]

@Kerroswere you able to get up and running again?

[Kerros 3]

1 hour ago, Luke said:

@Kerroswere you able to get up and running again?

Only be reinstalling Emby again

[Luke 40111]

1 hour ago, Kerros said:

Only be reinstalling Emby again

OK thanks for the update.