Luke 37232 Posted April 23 Share Posted April 23 What Emby app are you playing with? Link to comment Share on other sites More sharing options...
teicang 29 Posted April 24 Author Share Posted April 24 9 hours ago, Luke said: What Emby app are you playing with? Hi Luke asap I will come back to home I will indicate the version of APP, in the meantime I tested also on my Android mobile ver 3.3.77 and now also there the movies is playd wrong before instead it was fine. Also if you rotate the mobile phone the immage is always put in a wrong position Link to comment Share on other sites More sharing options...
teicang 29 Posted April 24 Author Share Posted April 24 (edited) @LukeSamsung smartTV ver 1.7.8 Edited April 24 by teicang Link to comment Share on other sites More sharing options...
Luke 37232 Posted April 30 Share Posted April 30 On 4/24/2024 at 7:02 AM, teicang said: @LukeSamsung smartTV ver 1.7.8 Is it direct playing the video? Link to comment Share on other sites More sharing options...
teicang 29 Posted April 30 Author Share Posted April 30 Yes direct playing. Link to comment Share on other sites More sharing options...
teicang 29 Posted May 2 Author Share Posted May 2 On 4/22/2024 at 11:32 AM, sa2000 said: @teicang I have reproduced the issue by forcing transcoding by reducing quality on a sample portrait video. I will follow this up The problem only appears to arise if the video is transcoded Hi @sa2000any news from your test s i have hundreds of my nephes movies and I don't be able to see it on tv if you need any other info ask me many thx for your help Link to comment Share on other sites More sharing options...
Luke 37232 Posted May 2 Share Posted May 2 Hi, with Emby Server 4.8.5, what you'll need to do is refresh the metadata on existing titles. This will add rotation information to your server database. Link to comment Share on other sites More sharing options...
teicang 29 Posted May 3 Author Share Posted May 3 10 hours ago, Luke said: Hi, with Emby Server 4.8.5, what you'll need to do is refresh the metadata on existing titles. This will add rotation information to your server database. HI @Luke , I have done it, as you can see from media info appear now the rotation field, unfortunately different from the picsture posted by sa200 I have -90 and not 90 Link to comment Share on other sites More sharing options...
sa2000 18 Posted May 3 Share Posted May 3 (edited) 20 hours ago, Luke said: With Emby Server 4.8.5, what you'll need to do is refresh the metadata on existing titles. This will add rotation information to your server database @LukeHaving the rotate info does not help with this issue of portrait videos being rotated I have reproduced the problem again and I have media file and logs available. I have this time also tested on the Emby Samsung App as well and Emby Web and also Android App and repeated the ios app test and also added Emby Theater Outcome of my tests: Emby Server 4.8.5.0 on Windows 11 Emby Web - the issue only arises when forcing transcoding by reducing quality, Direct Play is ok Emby for Samsung 1.7.0 - the issue arises with auto quality and direct play and auto aspect ratio. It also happens with reducing quality to force transcode Emby for iOS 2.2.17 - same outcome as Emby Web. OK on Direct Play. Wrong when Aspect Ratio Auto and quality reduced forcing a transcode Emby for Android 3.3.86 - same outcome as Emby Web and Emby for iOS - OK on Direct Play. Wrong when Aspect Ratio Auto and quality reduced to force transcode Emby Theater 3.0.20 - same as web, ios and android. DP ok, Transcoded playback wrong Edited May 3 by sa2000 1 Link to comment Share on other sites More sharing options...
teicang 29 Posted May 8 Author Share Posted May 8 @LukeHi luke, May I help you in some way to try to fix the issue? Do you need some special tests? \Gianni Link to comment Share on other sites More sharing options...
Happy2Play 8351 Posted May 8 Share Posted May 8 (edited) On 5/3/2024 at 12:39 AM, teicang said: unfortunately different from the picsture posted by sa200 I have -90 and not 90 This is really irrelevant as it just means you held the camera the opposite direction. But for the test I would expect the Samsung version 1.7.0 (12/27/2023 9 versions behind) to be an issue as it is old and would guess does not have current changes. But for all the reset yes direct play works and transcoding does not work correctly. Edited May 8 by Happy2Play Link to comment Share on other sites More sharing options...
teicang 29 Posted Sunday at 06:55 PM Author Share Posted Sunday at 06:55 PM Hi I just tested the last APP release for samsung 1-7-9 nothing change Link to comment Share on other sites More sharing options...
Luke 37232 Posted 14 hours ago Share Posted 14 hours ago HI, we are looking into this .Thanks. 1 Link to comment Share on other sites More sharing options...
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