Woody1970 4 Posted March 7 Share Posted March 7 Hi all, I have signed up to premiere this evening. However I'm now unable to log on, it worked yesterday with Emby standard. Emby server on nas, with Emby app for Android on media player. Any ideas would be great please, so I can get working. Link to comment Share on other sites More sharing options...
Gilgamesh_48 943 Posted March 7 Share Posted March 7 Logs? Examples? Details of what actually happens? Your setup? Those things might help Emby figure out what is wrong but without them Emby cannot really ascertain what even might be happening. Link to comment Share on other sites More sharing options...
Woody1970 4 Posted March 7 Author Share Posted March 7 So far I rebooted all my equipment, and even now which didnt happen earlier - my nas won't open Emby Server (have also re-installed this), refused to connect. This so weird as all worked perfectly, before me signing up for premium. Assustor AS1102TL - 1FD6 NAS, connected to Zidoo Z9X media player. Hope this helps. Cheers Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 8 Share Posted March 8 HI there, what exactly happens when you try to log on? Link to comment Share on other sites More sharing options...
Woody1970 4 Posted March 8 Author Share Posted March 8 Hi Luke, nothing happens when I log on to the server, apart from web page opening saying Hmmmm trying to connect, and stops there. I'm so keen to get up and running Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 8 Share Posted March 8 9 hours ago, Woody1970 said: Hi Luke, nothing happens when I log on to the server, apart from web page opening saying Hmmmm trying to connect, and stops there. I'm so keen to get up and running Do you get an error message? What does it say? Link to comment Share on other sites More sharing options...
Woody1970 4 Posted March 8 Author Share Posted March 8 Hmmm… can't reach this page 192.168.0.59 refused to connect. Try: Search the web for 192 168 0 59 Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED Link to comment Share on other sites More sharing options...
Lessaj 61 Posted March 8 Share Posted March 8 What's the exact URL you're trying to reach? Link to comment Share on other sites More sharing options...
ebr 14923 Posted March 8 Share Posted March 8 34 minutes ago, Woody1970 said: Hmmm… can't reach this page 192.168.0.59 refused to connect. Try: Search the web for 192 168 0 59 Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED Is that the proper address for your server? Is it running? Is the firewall on the machine allowing traffic to the ports? Connectivity Link to comment Share on other sites More sharing options...
Woody1970 4 Posted March 8 Author Share Posted March 8 yes to the above. From my side, I installed emby server and it worked perfectly - paid for the upgrade, and it doesn't now work Really you guys, should fix this waiting to hear Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 8 Share Posted March 8 Hi, how have you confirmed that Emby Server is running? Please attach the emby server log: Emby Server Data Folder Link to comment Share on other sites More sharing options...
Woody1970 4 Posted March 8 Author Share Posted March 8 Hi Luke, Sorry I am no technical, so please do teach me. Emby Server is not running so cant use that. On windows, how do C:\Users\{user}\AppData\Roaming\Emby-Server where do i need to go on windows 11, to get this information?? Link to comment Share on other sites More sharing options...
ebr 14923 Posted March 9 Share Posted March 9 Hi. I'm a bit confused. 19 hours ago, ebr said: Is it running? 19 hours ago, Woody1970 said: yes to the above. 18 hours ago, Woody1970 said: Emby Server is not running so cant use that. The server must be running in order for you to connect to it. Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 10 Share Posted March 10 @Woody1970has this helped? Link to comment Share on other sites More sharing options...
Woody1970 4 Posted March 11 Author Share Posted March 11 Hi mate, I've done a factory reset which has solved the problem 1 Link to comment Share on other sites More sharing options...
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