Jump to content

No Subtitles on Web or windows store app


David Patt

Recommended Posts

David Patt

Subtitles dont show on web or windows store app. In android tv or android (tablet) they appear fine.

I try download new subtitles but same problem.

Also according to log i have corrupt database. :(

Bez názvu.jpg

embyserver.txt

Link to comment
Share on other sites

HI, regarding the corrupt db, please following these instructions:

Corrupt Database

Except very important: Do the instructions for activity.db and not library.db, otherwise you might lose your library database.

Link to comment
Share on other sites

And are you sure that specific subtitle stream has any text in it?

Link to comment
Share on other sites

David Patt
7 minutes ago, Luke said:

And are you sure that specific subtitle stream has any text in it?

Yes when i try play it on my android tv i can see subtitles.

And its for all my media. Any tv show or movie , subtitles in web app dont work. Also in windows store version.

Link to comment
Share on other sites

Happy2Play

Is this specific to playback method or internal vs external sub?

image.thumb.png.3054feee38c7ce2491a7ac046806490a.png

Link to comment
Share on other sites

David Patt
Posted (edited)

No it do at all subtitles , external , internal. It dont show anything.

But i guess something is wrong with my pc. I try web app on my phone and subtitles work. 

Justbon my pc neither in web app or windows store app.

EDIT So i try web app and windows store app on second pc with win11 and no subtitles.

So far subtitles only work on android systems for me.

Edited by David Patt
Link to comment
Share on other sites

  • 2 weeks later...
Happy2Play

What is your screen resolution?

Just guessing here but could it be something wonky with positioning?

image.png.1d827d35fcb321901759898e81050d5c.png

Link to comment
Share on other sites

David Patt

My screen resolution is 3440x 2440.

Whein i click Picture in Picture mode and back subtitles appear.

Link to comment
Share on other sites

  • 3 weeks later...

HI, are you still having an issue with this?

Link to comment
Share on other sites

David Patt

Sorry for late answer.

Subtitles dont work right when start play. But when i start play then pause for like 10 seconds , subtitles appear. I think there is some delay or something in loading subtitles.

Link to comment
Share on other sites

OK well we have a new windows app set to debut very soon so let's re-evaluate once that is available. Thanks.

  • Agree 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...