Emby server struggling with transcoding

[sweetsuicide 3]

Hi,

 I tried watching a high bitrate encoded file on my firetvstick. It wasn't possibile, the playback was bad. I did some research and it seems like the firestick tv is designed to work with streams up to 30 mbps (video only), so I chalked it up to that. Today I tried watching the same content on my laptop using the web interface. The video is stuttering.

 All of the 4 cores of my JasperLake 5095 computer are running 100% (to give a better perspective it's inside a docker container, I am a premiere user and I upgraded to the latest version). Is transcoding audio THIS resource intensive?

 On another note, I paused and started the video multiple times, and watching the control panel:

1) one time it stopped transcoding altogether

2) one time it showed transcoding without the hw acceleration

What am I missing here? Is my 5095 really that underpowered for hw transcoding? Why is the audio transcoding (I suppose it's that, video hw transcoding should be really no issue). I have a geforce gt 750 lying around. Will using that make transcoding work better?

Thanks

Edited March 1, 2024 by sweetsuicide

[sweetsuicide 3]

I have to add, when I took the screenshot inside the web player I found out that hw transcoding wasn't showing up. I went back to the control panel and I saw it wasn't showing. Stopping ad starting the reproduction again made the green symbol appear again, but the playback stuttering is unchanged between the two scenarios

[Luke 39008]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[sweetsuicide 3]

Hi sorry,

 I am enclosing the log file

session.log

[Luke 39008]

@sweetsuicideCan you please attach the complete emby server log file rather than a snippet? Please also attach the ffmpeg log as well. Thanks.

[sweetsuicide 3]

I will, thank you very much for your patience

[Luke 39008]

On 3/6/2024 at 4:01 AM, sweetsuicide said:

I will, thank you very much for your patience

HI, that would be great. thanks.

[sweetsuicide 3]

I am really sorry for botching a support request like this. In the end I found out an issue with subtitle files copied in that folder that the executable didn't have access to and made a lot of other things work very bad.

I am really sorry again and I thank you very much for your support.