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Login issues after 4.8.1.0 upgrade


DarkStar1977

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DarkStar1977

Hi

I'm experience some issues on login from users to Emby after 4.1.8 upgrade.

My users (4 family people) that are not living with me, had access to Emby before the upgrade by having an Embyconnect account each one.

This allowed them to setup their own password and to me just linking the user with the Emby Connect account and not having to setup a password for them.

Since I've upgraded none of them are able to login into my server with their emby connect credentials:

WhatsAppImage2024-02-09at23_31_25.thumb.jpeg.95849b27615be163b00f899076dcc436.jpeg

Is this now a normal behaviour and I have to setup a password by myself to each one of them ?

The main purpose I've used the Emby Connect method was for privacy not having to know their passwords ...

Thanks in advance.

 

Edited by DarkStar1977
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Hi.  What happens if you try and re-connect their Emby Connect accounts by blanking out the email address and saving and then re-adding it and saving and having them confirm again with the link in the email?

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DarkStar1977
On 2/11/2024 at 3:18 PM, ebr said:

Hi.  What happens if you try and re-connect their Emby Connect accounts by blanking out the email address and saving and then re-adding it and saving and having them confirm again with the link in the email?

I can confirm that making what you suggested is not solving the issue, the emby connect password is still failing :(

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Happy2Play

I have a similar issue.  Do you have remote access enabled on the users?

Does the optional Connect email address appear in their user profile?

 

My issue is I have multiple servers linked to the same account and if you disable remote access on one server it will block all servers access.  But can't say this is new as I only test with Connect.

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DarkStar1977
52 minutes ago, Happy2Play said:

I have a similar issue.  Do you have remote access enabled on the users?

Does the optional Connect email address appear in their user profile?

 

My issue is I have multiple servers linked to the same account and if you disable remote access on one server it will block all servers access.  But can't say this is new as I only test with Connect.

I Only have 1 Server and Yes I have remote access to the users because all of them are remote.

And yes the optional Connect Emaill adress appear in their user profile.

In my case this started to happen since I've upgraded from 4.7.14 to 4.8.1 ... an update full of things not working and with no possibillity to rollback due database changes ....

If this is not solved soon in 2 weeks I will delete emby and will reinstal 4.7,14 and will stay on that version FOREVER, and I'm not getting back to Plex just because does not support showing special episodes in the correct season location, because the other reasons I moved to emby, having the missing and upcoming episodes visible inside the seasons have been removed.

Edited by DarkStar1977
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On 2/13/2024 at 3:49 AM, DarkStar1977 said:

@Lukeremote users are using native iOS application, and fails.

I understand, 

But can you reproduce with the hosted web app?

http://app.emby.media

Thanks.

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