Bobby121418 11 Posted February 21 Author Share Posted February 21 3 minutes ago, Luke said: If you're willing to make a fresh start you could try that. Yes, you mentioned this and I reported back that my attempt to do so after deleting the following folder, but it unfortunately it gave the same result. I also attached logs. If I am missing anything please let me know. /var/packages/EmbyServer/var Thank you Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 21 Author Share Posted February 21 (edited) N Edited February 21 by Bobby121418 Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 21 Share Posted February 21 1 hour ago, Bobby121418 said: Yes, you mentioned this and I reported back that my attempt to do so after deleting the following folder, but it unfortunately it gave the same result. I also attached logs. If I am missing anything please let me know. /var/packages/EmbyServer/var Thank you How did you delete the folder? Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 21 Author Share Posted February 21 18 minutes ago, Luke said: How did you delete the folder? in /var/packages/EmbyServer rm var ? Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 21 Share Posted February 21 Did you ssh into the nas? Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 21 Author Share Posted February 21 7 minutes ago, Luke said: Did you ssh into the nas? Yes. Sorry should have mentioned that. I followed the link you had sent earlier. Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 22 Author Share Posted February 22 So, is what I am doing not correct? If the right folder and its content are deleted, should this not ensure a clean reinstall? If not, what else will? Thanks Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 24 Share Posted February 24 On 2/22/2024 at 7:56 AM, Bobby121418 said: So, is what I am doing not correct? If the right folder and its content are deleted, should this not ensure a clean reinstall? If not, what else will? Thanks It should. When you start back up do you get the server startup wizard? Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 24 Author Share Posted February 24 17 hours ago, Luke said: It should. When you start back up do you get the server startup wizard? Thanks Luke. So, 2 strange things happened when I tried this again. I deleted the var folder using rm -r command and then went to use Synology's own package center instead of Emby web page. This time I tried to install what was available which was version 4.7 and this worked when earlier attempts I was getting message that cannot install an earlier version. It however worked and the package started running without stopping anymore. In previous occasions after deleting var folder and installing v.4.8, the application would start and then stop again. Thanks for your help. Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 24 Share Posted February 24 1 hour ago, Bobby121418 said: Thanks Luke. So, 2 strange things happened when I tried this again. I deleted the var folder using rm -r command and then went to use Synology's own package center instead of Emby web page. This time I tried to install what was available which was version 4.7 and this worked when earlier attempts I was getting message that cannot install an earlier version. It however worked and the package started running without stopping anymore. In previous occasions after deleting var folder and installing v.4.8, the application would start and then stop again. Thanks for your help. OK so what version are you on now? Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 25 Author Share Posted February 25 1 hour ago, Luke said: OK so what version are you on now? 4.7.14.0-724071400 Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 25 Share Posted February 25 27 minutes ago, Bobby121418 said: 4.7.14.0-724071400 Ok, have you tried updating to 4.8 again? Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 25 Author Share Posted February 25 17 minutes ago, Luke said: Ok, have you tried updating to 4.8 again? No, I think I will wait now until the next version. Hope this doesn't happen anymore. Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 25 Share Posted February 25 After you deleted the folder, When you start back up do you get the server startup wizard? Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 25 Author Share Posted February 25 I got the login page asking for username and password, not a wizard. Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 25 Share Posted February 25 How do you open the web app? If you just open http://ip:port Then that should redirect you to the startup wizard. If you were opening from a bookmark then it's possible that didn't happen. Link to comment Share on other sites More sharing options...
Bobby121418 11 Posted February 25 Author Share Posted February 25 Initially I opened the application through Synology, so https://url:port Then through application on LG TV webOS. Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 25 Share Posted February 25 Quote Initially I opened the application through Synology, so https://url:port OK it sounds to me like the server data folder wasn't deleted, because you should have been taken to the startup wizard and had to setup the entire server again from scratch. Link to comment Share on other sites More sharing options...
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