laharish 0 Posted February 3 Share Posted February 3 (edited) Title, but I'm able to connect to the server on another laptop device but not through both an android or iPhone. Tried on the iOS and Android native apps and both browsers as well, no logs related to connection errors were present as well in any of those cases. Attaching logs just in case if anything is found. All devices tested are connected to the same WiFi network. embyserver.txt Edited February 3 by laharish network Link to comment Share on other sites More sharing options...
Luke 37095 Posted February 3 Share Posted February 3 Hi there, what exactly happens when you try to connect? Link to comment Share on other sites More sharing options...
laharish 0 Posted February 3 Author Share Posted February 3 I just get a generic "We're unable to connect to the selected server" on the app and just times out on the browsers. Link to comment Share on other sites More sharing options...
Luke 37095 Posted February 3 Share Posted February 3 OK I would suggest checking out our connection troubleshooter: Connectivity please try the steps listed there and let us know which ones succeed and which ones do not. thanks ! Link to comment Share on other sites More sharing options...
laharish 0 Posted February 4 Author Share Posted February 4 Had checked it out initially too and tried it now again, Manual Connect with device IP gave the same connection error Emby server is running and I can connect from the other laptop. Checked the firewall connections and confirmed all Emby ports are open - TCP and UDP I also do not have the need for remote connections either. Link to comment Share on other sites More sharing options...
Luke 37095 Posted February 7 Share Posted February 7 Did you check windows firewall to see if any rules might have been added that are blocking emby server? we've seen users with that before. Link to comment Share on other sites More sharing options...
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