KevinLI 0 Posted January 25 Share Posted January 25 "I am currently facing an issue where the color on the screen is abnormal when playing 4K videos on my Android TV. However, when using a third-party media player, the picture appears normal. The videos also play fine on my phone and iPad. I would like to know the reason behind this issue and any possible solutions. Additionally, there are instances where the sound plays, but the video remains frozen. Thank you." 3.mp4 Link to comment Share on other sites More sharing options...
Luke 37084 Posted January 25 Share Posted January 25 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
Luke 37084 Posted February 11 Share Posted February 11 @KevinLI? Link to comment Share on other sites More sharing options...
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