AgostinoMedia 3 Posted January 16 Share Posted January 16 (edited) Hi, I recently got a new router at home. I'm able to connect to Emby (server on macOS) within the house without any problem. I didn't have to do anything different, I just opened the app as usual. But playing music on my phone outside the house has stopped working. Before, I just opened the app and it worked. But now, it can't connect to my server. I tried using Emby Connect but after entering the user/pass it brings me back to the Select A Server window. I tried entering the IP manually (and I forward the port in my router) but still it can't connect. I am testing this on my phone with my wifi off, connected to mobile data. Can anyone help? Edited January 16 by AgostinoMedia Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 16 Share Posted January 16 Hi there, I would suggest checking out our Connection Troubleshooter: Connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
AgostinoMedia 3 Posted January 17 Author Share Posted January 17 Unfortunately, everything from External Connection onward does not work anymore. Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 17 Share Posted January 17 Did you setup port forwarding on your new router? Link to comment Share on other sites More sharing options...
AgostinoMedia 3 Posted January 17 Author Share Posted January 17 Yes I did Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 17 Share Posted January 17 Can you please show us how? Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 19 Share Posted January 19 @AgostinoMedia? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now