ITGuy1024 13 Posted December 30, 2023 Author Share Posted December 30, 2023 ffmpeg-transcode-a5d5772f-449d-465b-ad19-cd2cda878c2b_1.txt Link to comment Share on other sites More sharing options...
speechles 1919 Posted December 30, 2023 Share Posted December 30, 2023 (edited) 18:54:39.959 Side data: 18:54:39.959 DOVI configuration record: version: 1.0, profile: 8, level: 6, rpu flag: 1, el flag: 0, bl flag: 1, compatibility id: 1 Apologies. I think with profile 8 even though it has the HDR layer the Roku may try to play the DOVI layer if sent the item directly. With newer Roku Ultra this is not supposed to happen as they supposedly fully support DOVI. Knowing the model number of your parents Roku is important because it shows the issue. What model of Roku player are they using? We need the specific model number of the device which will show on their stats for nerds display. So if you can get them to enable stats for nerds on their end they can tell you what is there. It says TranscodeReasons=ContainerBitrateExceedsLimit as the reason for transcode but it isn't actually transcoding. It just repackaged into TS and sent things over unmodified? Or just sending the extra data? Did you deny video transcoding rights to your parents user? Maybe it is peculiar to DOVI 8 specifically? We need to investigate more on our side to know for sure. Edited December 30, 2023 by speechles Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 30, 2023 Share Posted December 30, 2023 With the Roku playback ffmpeg is never progressing far enough to output anything. It appears to just quit. Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted December 30, 2023 Author Share Posted December 30, 2023 (edited) 3 hours ago, speechles said: 18:54:39.959 Side data: 18:54:39.959 DOVI configuration record: version: 1.0, profile: 8, level: 6, rpu flag: 1, el flag: 0, bl flag: 1, compatibility id: 1 Apologies. I think with profile 8 even though it has the HDR layer the Roku may try to play the DOVI layer if sent the item directly. With newer Roku Ultra this is not supposed to happen as they supposedly fully support DOVI. Knowing the model number of your parents Roku is important because it shows the issue. What model of Roku player are they using? We need the specific model number of the device which will show on their stats for nerds display. So if you can get them to enable stats for nerds on their end they can tell you what is there. It says TranscodeReasons=ContainerBitrateExceedsLimit as the reason for transcode but it isn't actually transcoding. It just repackaged into TS and sent things over unmodified? Or just sending the extra data? Did you deny video transcoding rights to your parents user? Maybe it is peculiar to DOVI 8 specifically? We need to investigate more on our side to know for sure. Parents have the Roku Ultra 4660R I have the Roku Ultra 4400R No restricted access for their account. Edited December 30, 2023 by ITGuy1024 Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted December 30, 2023 Author Share Posted December 30, 2023 If I try to play it, it will hang at 99%. Audio is playing but no video. Emby showed direct play "video range not supported" then tried to transcode it. ffmpeg-transcode-b91142d5-9455-4365-b17e-a810ce6c8b3a_1.txt Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted December 31, 2023 Author Share Posted December 31, 2023 (edited) more examples from the "parents" device. Also one from Safari iOS. I'm told the Safari iOS playback just showed a black screen with audio playing. Also tried it with the hardware acceleration disabled. ffmpeg-transcode-3053bdab-df4c-422f-ac0a-6cf2dd672cbf_1.txt ffmpeg-transcode-885989f0-a3e2-4d78-a80d-42d43fb84c72_1.txt ffmpeg-transcode-e462cb8d-4ab2-4a9f-a9c6-4d014aa7cba2_1.txt ffmpeg-transcode-0d46744b-f02e-47aa-a479-7c24dd8f4d69_1_hardwaredisabled.txt ffmpeg-transcode-f5396ec7-8ec3-4d07-9e69-c9fcf2d4c64a_1_hardwaredisabled.txt Edited January 1 by ITGuy1024 Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted January 2 Author Share Posted January 2 I'm told it started working fine yesterday for "parents" Not sure what changed. ffmpeg-transcode-c4aff7d0-329e-4e75-9a97-5dfa1e550567_1.txt 1 Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted January 3 Author Share Posted January 3 I have hardware acceleration disabled and it seems to be better but I am still hearing that there is playback issues. Ideally I'd like to use hardware acceleration and not rely on the CPU. Is the P400 the bottleneck? I noted it was only using 45% utilization when it was in use. ffmpeg-transcode-f2ce24bc-7d65-405b-9227-dd8626df5109_1.txt ffmpeg-transcode-0ca99a21-e7a0-49b2-9f93-216f00e11b92_1.txt ffmpeg-transcode-55de41c1-bd9c-4325-8d11-d2e0107a05ca_1.txt Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted January 4 Author Share Posted January 4 Any thoughts on this? Link to comment Share on other sites More sharing options...
speechles 1919 Posted January 5 Share Posted January 5 18:38:30.211 [aac @ 0000025bf614d480] Queue input is backward in time Last message repeated 1 times 18:38:45.341 [aac @ 000001c0c987d480] Queue input is backward in time 18:38:18.059 [aac @ 00000281b126d480] Queue input is backward in time This is shown during playback on all 3 of your ffmpeg logs. It looks like the DTS->AAC conversion is stumbling over itself. @softworkzAny ideas? Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 5 Share Posted January 5 Have you tried a simple remux on one of these items? Link to comment Share on other sites More sharing options...
ITGuy1024 13 Posted January 5 Author Share Posted January 5 I have on a few it didn't seem to help. Seems like 50% of my media has issues playing these days. Link to comment Share on other sites More sharing options...
mastecateonward 0 Posted February 4 Share Posted February 4 My Roku was stuck hanging on certain movies and would jump between 33% and 76%. I turned off the subtitles and voila - movie played. Not sure if that’ll help but worth a shot. Link to comment Share on other sites More sharing options...
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