chihiro star 0 Posted December 13, 2023 Author Share Posted December 13, 2023 7 hours ago, Luke said: Possibly. Have you looked in there using ssh? Hello, I have checked through SSH and this folder should have been left by me when I installed "EmbyServer_4.1.1.0-1uapollolake" in July 2023. The dates inside are all in July 2023, and some TXTs have been checked but there is no valid information Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 13, 2023 Share Posted December 13, 2023 OK please supply the newest file in the logs folder. Link to comment Share on other sites More sharing options...
chihiro star 0 Posted December 14, 2023 Author Share Posted December 14, 2023 5 hours ago, Luke said: OK please supply the newest file in the logs folder. Sorry, the logs in the screenshots previously replied were all expired version 4.1 logs. I tried my best to find all possible locations and tried to reinstall the latest version of SPK, but couldn't find any logs for version 4.7. Do you need logs from version 4.4 as a reference? synopkg_embyserver_servicing.log Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 14, 2023 Share Posted December 14, 2023 Is 4.7 successfully installed? How did you try to install it? Link to comment Share on other sites More sharing options...
chihiro star 0 Posted December 14, 2023 Author Share Posted December 14, 2023 1 hour ago, Luke said: Is 4.7 successfully installed? How did you try to install it? Version 4.7 can be successfully installed by uploading the installation package directly through the suite center and manually installing it Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 14, 2023 Share Posted December 14, 2023 So are you all set now? Link to comment Share on other sites More sharing options...
chihiro star 0 Posted December 14, 2023 Author Share Posted December 14, 2023 31 minutes ago, Luke said: So are you all set now? I have installed version 4.7 and checked many places where there may be logs. I don't know what else I can do? Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 15, 2023 Share Posted December 15, 2023 Is DSM up to date? Link to comment Share on other sites More sharing options...
chihiro star 0 Posted December 17, 2023 Author Share Posted December 17, 2023 On 12/16/2023 at 12:56 AM, Luke said: Is DSM up to date? No, as I mentioned before, version 6.23 Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 17, 2023 Share Posted December 17, 2023 OK this is getting to the point where I don't know what the issue is. Are you really not able to update to DSM 7 or do you just not want to? Link to comment Share on other sites More sharing options...
chihiro star 0 Posted December 18, 2023 Author Share Posted December 18, 2023 6 hours ago, Luke said: OK this is getting to the point where I don't know what the issue is. Are you really not able to update to DSM 7 or do you just not want to? This is really sad news. Well, in the future, if I find the latest version of the relevant logs or upgrade to DSM7, I will contact you again. Thank you！ Also, I would like to inquire about how to install plugins in the current version 4.4? Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 18, 2023 Share Posted December 18, 2023 Our plugin catalog still has 4.4 compatible plugin versions. The problem is that the SSL certificates embedded into the 4.4 Synology build have all expired, and that means it's going to have a hard time contacting any websites, including our plugin catalog. Link to comment Share on other sites More sharing options...
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