stuandkirst 0 Posted November 15, 2023 Share Posted November 15, 2023 Hello all, I recently tried to use emby via my Sony TV using the Android app whilst I was away on holiday with family. However, it kept saying "Server Unavailable, the server (my server name) cannot be reached" I tried logging in manually using the IP and Port number but again the same message. When I got home I logged onto my router (Virgin Media Hyb 3) and did a port forward. Called up my family and asked them to try again - same result. I then set up a new user account with a dedicated email address, called up my family to try again - same result. Am I missing something or getting something fundamentally wrong? Any help would be great. Stu Link to comment Share on other sites More sharing options...
Sammy 738 Posted November 15, 2023 Share Posted November 15, 2023 Are you sure you're running an Android Server? Please post your logs. Link to comment Share on other sites More sharing options...
stuandkirst 0 Posted November 15, 2023 Author Share Posted November 15, 2023 Thanks for coming back to me. It was a Sony Smart TV and they only run Android apps (unless they are Sony's own). Not sure which logs you want me to post up, if you can let me know I will do so. Link to comment Share on other sites More sharing options...
ebr 14923 Posted November 15, 2023 Share Posted November 15, 2023 Hi. You are running an Android app but you posted in the Android Server forum. Your server is not installed on an Android device, correct? In any case, have you been through the connection troubleshooter? Connectivity Link to comment Share on other sites More sharing options...
stuandkirst 0 Posted November 15, 2023 Author Share Posted November 15, 2023 Ahh. I didn't see that. I thought it was for Android App's. My server is on a Windows PC. I have been through the Troubleshooter and still no joy. Link to comment Share on other sites More sharing options...
ebr 14923 Posted November 15, 2023 Share Posted November 15, 2023 2 minutes ago, stuandkirst said: I have been through the Troubleshooter and still no joy Which step failed? Link to comment Share on other sites More sharing options...
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