Emby Server cannot be reached by remote even with port fowarding enabl

[The Mad Titan 4]

Any advice on how to access my emby server remotely. Because even with the port fowarding cannot access server remotely. Emby apps works fine and and can access server, but cannot remote access with PC.

Any Suggestions

[Luke 37245]

Hi there, what exactly happens when you try?

[The Mad Titan 4]

Unable to connect to selected server, Pleas make sure its online

 

[The Mad Titan 4]

Let me know your ideas please

 

[Luke 37245]

@The Mad TitanI would suggest checking out our Connection Troubleshooter:

Connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !

[rbjtech 4330]

10 hours ago, Luke said:

@The Mad TitanI would suggest checking out our Connection Troubleshooter:

Connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !

@CarloDo you think it would be worth adding the steps to identify CGNAT and its ramifications in this guide ?

[Luke 37245]

8 minutes ago, rbjtech said:

@CarloDo you think it would be worth adding the steps to identify CGNAT and its ramifications in this guide ?

yes indeed.

[Carlo 4331]

It is briefly covered in this article:  https://github.com/EmbySupport/Emby.Docs/blob/master/Remote-Setup.md

I added this to my list of edits I'm working on.

I thinking it would be good to create a new page with more information concerning NAT/CGNAT, VPNs and other troubling issues that can be added. This new page can then be linked from either of the main two connectivity articles (or anywhere else).

This would provide additional space to focus/explain troubleshooting steps without making the main articles longer than need be.

[rbjtech 4330]

9 minutes ago, Carlo said:

It is briefly covered in this article:  https://github.com/EmbySupport/Emby.Docs/blob/master/Remote-Setup.md

I added this to my list of edits I'm working on.

I thinking it would be good to create a new page with more information concerning NAT/CGNAT, VPNs and other troubling issues that can be added. This new page can then be linked from either of the main two connectivity articles (or anywhere else).

This would provide additional space to focus/explain troubleshooting steps without making the main articles longer than need be.

Challenge is to keep it under 100 words or less ..  

 

 

[Carlo 4331]

Just now, rbjtech said:

Challenge is to keep it under 100 words or less ..  

Me, hundred words for an article? 

[The Mad Titan 4]

I don't know I just followed the troubleshooter and router tips still cant connect remotely to the dashboard. Any other suggestions

 

[Luke 37245]

5 minutes ago, The Mad Titan said:

I don't know I just followed the troubleshooter and router tips still cant connect remotely to the dashboard. Any other suggestions

 

What ISP do you have? Do they allow use of these ports?

[The Mad Titan 4]

Ahhh good question? let me go see

 

[Luke 37245]

Let us know what you find. Thanks.

[Carlo 4331]

1 hour ago, The Mad Titan said:

Ahhh good question? let me go see

Try following the steps on this page and let us know if you get it setup or what trouble shooting step finds an issue.

https://github.com/EmbySupport/Emby.Docs/blob/master/Remote-Setup.md

Carlo

Edited October 23, 2023 by Carlo

[The Mad Titan 4]

This is starting to make since port 8096 can be seen but not port 8920. Even though the orts are open on the router could it be a windows firewall issue or somehting like that?

 

[The Mad Titan 4]

When checking can you see me depite windows firewall being turned off all the NAT / and port fowarding is correct and set port 8920 is still refusing connection, however all other remote apps on my system works perfectly a couple even without the port fowarding. My Emby server or something is blocking that port and i can't figure it out. this crazy!

 

 

[GrimReaper 3330]

2 hours ago, The Mad Titan said:

port 8096 can be seen but not port 8920

Do you have SSL setup on your server? 

[pwhodges 1538]

On 20/10/2023 at 01:00, The Mad Titan said:

Any advice on how to access my Emby server remotely. Because even with the port forwarding cannot access server remotely. Emby apps works fine and and can access server, but cannot remote access with PC.

On the remote PC, are you using Emby Theatre (either version - desktop or store), or are you using a browser?  In which case are you trying by calling app.emby.media, or a direct connection to your server?  Either way, are you using Chrome or another browser?

Paul

[The Mad Titan 4]

i am using a chrome browser

and no i do not have an ssl

 

[pwhodges 1538]

No SSL - you should be using port 8096.

Chrome - you should check that your call is not being made using https (even if you typed http, Chrome may change it).  If you can see https in Chrome, change it to http and try again.

Paul

[The Mad Titan 4]

checking

 

 

[The Mad Titan 4]

Son of a gun!!! Its the chrome browser.. I switched to the Microsoft edge and it logged righ on.. I logged out and on 3 times using it.

[The Mad Titan 4]

I had a friend of mine that was having the issue too having him try with edge. if thats the case i think we solved our issue.

Once again thank you all for your help

[The Mad Titan 4]

CONFIRMED!!!! It's the chrome browser  So it's not Emby software nor my routing set up. Google Chrome messing up..

I now call this solved. TY again people