blade005 172 Posted October 29, 2014 Share Posted October 29, 2014 MBS Version 3.0.5395.0 MBT Version 3.0.5413.38697 Recent updates to MBT have created playback issues for any content that includes subtitles. Most of my collection includes MKV files with embedded subtitles for English (Default flag) and for Non-English Speaking Parts (Forced flag). The playback issue also presents itself for any Recorded TV content (WTV files that normally include embedded subtitles). The issue is that if I have Enable Subtitles turned ON in MBT settings and attempt to play a file with subtitles I get a THERE WAS AN ERROR PROCESSING REQUEST message. If I turn OFF Enable Subtitles the MBT player will start up, but the file hangs at 0 seconds. For any files that do not include subtitles, the MBT player will start up and play the file with no issues. The last known version of MBT that played all files (Subtitled or No Subtitles) with Enable Subtitles turned on was MBT Version 3.0.5409.21314. Log from MBT Version 3.0.5409.21314 that worked with Enable Subtitles turned ON. theater-63550177873.txt Log from MBT Version 3.0.5413.38697 that throws THERE WAS AN ERROR PROCESSING REQUEST message with Enable Subtites turned ON. theater-63550183074.txt It was suggested that I try to play files with Enable madVR turned ON. This does allow the subtitled files to play without an error message, but my system can not handle the load and the playback has stuttering, so that is not a viable solution. Please let me know if additional information is required. Thanks. 1 Link to comment Share on other sites More sharing options...
hhb97b 10 Posted October 31, 2014 Share Posted October 31, 2014 (edited) I'm also having issue. My mb3 theater version is 3.0.5417.530. I have turn on debugging log, but no error messages can be found in the log update It is also working for me know. I don't know what has changed. Edited October 31, 2014 by hhb97b Link to comment Share on other sites More sharing options...
blade005 172 Posted October 31, 2014 Author Share Posted October 31, 2014 MBS Version 3.0.5395.0 MBT Version 3.0.5413.38697 Recent updates to MBT have created playback issues for any content that includes subtitles. Most of my collection includes MKV files with embedded subtitles for English (Default flag) and for Non-English Speaking Parts (Forced flag). The playback issue also presents itself for any Recorded TV content (WTV files that normally include embedded subtitles). The issue is that if I have Enable Subtitles turned ON in MBT settings and attempt to play a file with subtitles I get a THERE WAS AN ERROR PROCESSING REQUEST message. If I turn OFF Enable Subtitles the MBT player will start up, but the file hangs at 0 seconds. For any files that do not include subtitles, the MBT player will start up and play the file with no issues. The last known version of MBT that played all files (Subtitled or No Subtitles) with Enable Subtitles turned on was MBT Version 3.0.5409.21314. Log from MBT Version 3.0.5409.21314 that worked with Enable Subtitles turned ON. theater-63550177873.txt Log from MBT Version 3.0.5413.38697 that throws THERE WAS AN ERROR PROCESSING REQUEST message with Enable Subtites turned ON. theater-63550183074.txt It was suggested that I try to play files with Enable madVR turned ON. This does allow the subtitled files to play without an error message, but my system can not handle the load and the playback has stuttering, so that is not a viable solution. Please let me know if additional information is required. Thanks. Subtitles and MBT Player Error UPDATE: Installed MBT Version 3.0.5417.530 and the issues reported above seem to have been resolved. Tested various files with embedded subtitles that were throwing errors before and all seem to be playing properly and subtitles are working as they should. Many thanks for all of the hard work and effort. 1 Link to comment Share on other sites More sharing options...
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