Luke 37116 Posted September 16, 2023 Share Posted September 16, 2023 Maybe it's due to this? Link to comment Share on other sites More sharing options...
WeWillSee 2 Posted September 16, 2023 Author Share Posted September 16, 2023 18 minutes ago, Luke said: Maybe it's due to this? You mean the server admins with the other users? Link to comment Share on other sites More sharing options...
Luke 37116 Posted September 18, 2023 Share Posted September 18, 2023 On 9/16/2023 at 4:52 PM, WeWillSee said: You mean the server admins with the other users? I’m not sure what you mean but I’m just wondering if the options might not be there because features are restricted from the users. Still it shouldn’t be blank but just trying to narrow it down. Link to comment Share on other sites More sharing options...
WeWillSee 2 Posted September 18, 2023 Author Share Posted September 18, 2023 well ichecked and transcoding is allowed from server perspective for downloading. could it be a setting on the device or my account on emby that blocks it? Link to comment Share on other sites More sharing options...
Luke 37116 Posted September 18, 2023 Share Posted September 18, 2023 Hi, I'm not sure yet, still investigating. We'll be pushing out a new app update soon so there's a chance that may resolve it if it's just a client-side thing. Link to comment Share on other sites More sharing options...
WeWillSee 2 Posted September 18, 2023 Author Share Posted September 18, 2023 Ok jeep me posted then i download the new version when it is their Link to comment Share on other sites More sharing options...
Luke 37116 Posted September 23, 2023 Share Posted September 23, 2023 Emby for iOS 2.2.13 has been released. Link to comment Share on other sites More sharing options...
WeWillSee 2 Posted September 23, 2023 Author Share Posted September 23, 2023 I see the new version but i cant update it, it just says open instead of update. is their a way to start the update from the app? Link to comment Share on other sites More sharing options...
Luke 37116 Posted September 23, 2023 Share Posted September 23, 2023 38 minutes ago, WeWillSee said: I see the new version but i cant update it, it just says open instead of update. is their a way to start the update from the app? What version number do you have installed now? Link to comment Share on other sites More sharing options...
WeWillSee 2 Posted September 23, 2023 Author Share Posted September 23, 2023 Apparently 13 maybe it did it automatically anyway still same download screen Link to comment Share on other sites More sharing options...
Luke 37116 Posted September 28, 2023 Share Posted September 28, 2023 Thanks. We're looking into hunting down the source of the blank options screen. Link to comment Share on other sites More sharing options...
WeWillSee 2 Posted September 28, 2023 Author Share Posted September 28, 2023 Ok thx keep me posted 1 Link to comment Share on other sites More sharing options...
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