MediaEmby1968 22 Posted August 23, 2023 Posted August 23, 2023 Hello. The problem is the following ... when I enter a movie or series the background image that is seen, it has no blur and look normal ... and therefore the texts are not seen well. This happens to me on the TV .. on the server on the PC .. looks good. For what is this? someone can guide me .. I have changed configurations and does not change .. is always the same TV version 1.5.9 Emby Server 4.7.13
SamES 1003 Posted August 23, 2023 Posted August 23, 2023 What model TV? Is this an older 2015 or 2016 model?
MediaEmby1968 22 Posted August 23, 2023 Author Posted August 23, 2023 I bought the TV in 2017... but I had had emby before... and it looked good... approximately 7 months ago I installed emby again... after going for about 3 years without having it. And it doesn't look the same anymore... in the end I end up changing the background to a dark image so that the texts can be seen well. greetings
Luke 40018 Posted August 23, 2023 Posted August 23, 2023 1 hour ago, MediaEmby1968 said: I bought the TV in 2017... but I had had emby before... and it looked good... approximately 7 months ago I installed emby again... after going for about 3 years without having it. And it doesn't look the same anymore... in the end I end up changing the background to a dark image so that the texts can be seen well. greetings Hi, can you show a screenshot example? Thanks.
MediaEmby1968 22 Posted August 23, 2023 Author Posted August 23, 2023 Here you have Luke... the background looks good without that blur that I mentioned... and therefore it makes it difficult to see the information well... this one is passable but others come out worse depending on the background. greetings
SamES 1003 Posted August 23, 2023 Posted August 23, 2023 7 hours ago, MediaEmby1968 said: I bought the TV in 2017... Thanks, do you know the model number? This will help us understand which model range this issue might be affecting
MediaEmby1968 22 Posted August 24, 2023 Author Posted August 24, 2023 Yes of course it is a UE32K5500, the emby installation is done with a USB. Version of the app on the TV as I said 1.5.9. Thank you
SamES 1003 Posted August 24, 2023 Posted August 24, 2023 K series is actually a 2016 model. This is a known (recent?) issue on 2015 and 2016 models. Thanks for confirming.
MediaEmby1968 22 Posted August 24, 2023 Author Posted August 24, 2023 Ok .. but this has a solution? Or it will be so forever. Greetings
SamES 1003 Posted August 24, 2023 Posted August 24, 2023 We're looking at it, but don't have a solution yet
MediaEmby1968 22 Posted August 24, 2023 Author Posted August 24, 2023 Ok, thanks, I'll continue while you're putting dark backgrounds. 1
MediaEmby1968 22 Posted June 16, 2024 Author Posted June 16, 2024 Hello and good afternoon.. Does anyone know anything about this problem? The same thing continues to happen and the curious thing is that if I create collections, in these collections the images that Emby looks for are correct, with the blur in the background. Greetings
Luke 40018 Posted June 16, 2024 Posted June 16, 2024 Hi, yes I thought we had this resolved for older models but now apparently it’s crept up again. We’ll take another look at it. Thanks.
MediaEmby1968 22 Posted June 17, 2024 Author Posted June 17, 2024 Thanks Luke...I'll keep an eye out. Greetings. 1
MediaEmby1968 22 Posted August 26, 2024 Author Posted August 26, 2024 I just installed version 1.8.8 and it's still the same. What I find most striking is that the libraries don't look right... that is, the problem persists... it's still the same... but if I create collections the backgrounds look fine... It doesn't make sense. Does anyone know anything or should I just give up... I thought about changing to plex but I like Emby. Regards
Luke 40018 Posted September 30, 2024 Posted September 30, 2024 @MediaEmby1968have you tried the latest update to Emby for Samsung?
MediaEmby1968 22 Posted October 2, 2024 Author Posted October 2, 2024 Hi Luke, thanks for replying.. yes.. yes I have tried it and I am using it.. it is the one I always use when installing the Samsung Emby app via USB. And it is still the same.. and as I mentioned, what I find very strange is that when creating collections the background appears correctly. Greetings 1
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