MediaEmby1968 22 Posted August 23, 2023 Share Posted August 23, 2023 Hello. The problem is the following ... when I enter a movie or series the background image that is seen, it has no blur and look normal ... and therefore the texts are not seen well. This happens to me on the TV .. on the server on the PC .. looks good. For what is this? someone can guide me .. I have changed configurations and does not change .. is always the same TV version 1.5.9 Emby Server 4.7.13 Link to comment Share on other sites More sharing options...
SamES 935 Posted August 23, 2023 Share Posted August 23, 2023 What model TV? Is this an older 2015 or 2016 model? Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted August 23, 2023 Author Share Posted August 23, 2023 I bought the TV in 2017... but I had had emby before... and it looked good... approximately 7 months ago I installed emby again... after going for about 3 years without having it. And it doesn't look the same anymore... in the end I end up changing the background to a dark image so that the texts can be seen well. greetings Link to comment Share on other sites More sharing options...
Luke 38109 Posted August 23, 2023 Share Posted August 23, 2023 1 hour ago, MediaEmby1968 said: I bought the TV in 2017... but I had had emby before... and it looked good... approximately 7 months ago I installed emby again... after going for about 3 years without having it. And it doesn't look the same anymore... in the end I end up changing the background to a dark image so that the texts can be seen well. greetings Hi, can you show a screenshot example? Thanks. Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted August 23, 2023 Author Share Posted August 23, 2023 Here you have Luke... the background looks good without that blur that I mentioned... and therefore it makes it difficult to see the information well... this one is passable but others come out worse depending on the background. greetings Link to comment Share on other sites More sharing options...
SamES 935 Posted August 23, 2023 Share Posted August 23, 2023 7 hours ago, MediaEmby1968 said: I bought the TV in 2017... Thanks, do you know the model number? This will help us understand which model range this issue might be affecting Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted August 24, 2023 Author Share Posted August 24, 2023 Yes of course it is a UE32K5500, the emby installation is done with a USB. Version of the app on the TV as I said 1.5.9. Thank you Link to comment Share on other sites More sharing options...
SamES 935 Posted August 24, 2023 Share Posted August 24, 2023 K series is actually a 2016 model. This is a known (recent?) issue on 2015 and 2016 models. Thanks for confirming. Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted August 24, 2023 Author Share Posted August 24, 2023 Ok .. but this has a solution? Or it will be so forever. Greetings Link to comment Share on other sites More sharing options...
SamES 935 Posted August 24, 2023 Share Posted August 24, 2023 We're looking at it, but don't have a solution yet Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted August 24, 2023 Author Share Posted August 24, 2023 Ok, thanks, I'll continue while you're putting dark backgrounds. 1 Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted June 16 Author Share Posted June 16 Hello and good afternoon.. Does anyone know anything about this problem? The same thing continues to happen and the curious thing is that if I create collections, in these collections the images that Emby looks for are correct, with the blur in the background. Greetings Link to comment Share on other sites More sharing options...
Luke 38109 Posted June 16 Share Posted June 16 Hi, yes I thought we had this resolved for older models but now apparently it’s crept up again. We’ll take another look at it. Thanks. Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted June 17 Author Share Posted June 17 Thanks Luke...I'll keep an eye out. Greetings. 1 Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted August 26 Author Share Posted August 26 I just installed version 1.8.8 and it's still the same. What I find most striking is that the libraries don't look right... that is, the problem persists... it's still the same... but if I create collections the backgrounds look fine... It doesn't make sense. Does anyone know anything or should I just give up... I thought about changing to plex but I like Emby. Regards Link to comment Share on other sites More sharing options...
Luke 38109 Posted September 30 Share Posted September 30 @MediaEmby1968have you tried the latest update to Emby for Samsung? Link to comment Share on other sites More sharing options...
MediaEmby1968 22 Posted Wednesday at 07:20 AM Author Share Posted Wednesday at 07:20 AM Hi Luke, thanks for replying.. yes.. yes I have tried it and I am using it.. it is the one I always use when installing the Samsung Emby app via USB. And it is still the same.. and as I mentioned, what I find very strange is that when creating collections the background appears correctly. Greetings 1 Link to comment Share on other sites More sharing options...
Luke 38109 Posted 5 hours ago Share Posted 5 hours ago OK thanks for the update. Link to comment Share on other sites More sharing options...
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