Adorkable 1 Posted July 9, 2023 Share Posted July 9, 2023 Some audio plays fine on pc and on the page, but on android tv, it says too many errors giving up . Obvious error messages can be seen in the log file ffmpeg-transcode-37ebc2e8-aa73-4ad7-9fae-362f990e781e_1.txt ffmpeg-transcode-556bb344-1c1f-4071-9e72-1ba42481ee7e_1.txt ffmpeg-directstream-4249392b-62f2-4e22-a51f-544591994833_1.txt embyserver.log Link to comment Share on other sites More sharing options...
ebr 14939 Posted July 9, 2023 Share Posted July 9, 2023 Can you please play that item for a few seconds and then follow the instructions to send a log from the app? Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 9, 2023 Author Share Posted July 9, 2023 (edited) Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem ：Play vedio display “too many errors giving up” Video Name：Test The time you sent the log (in Eastern Time please - UTC -5) ：UTC+5：2023-7-9 19：26：00 The name of the Emby user on the local server that was logged in at the time ： KKSuper @ebr Edited July 9, 2023 by Adorkable Link to comment Share on other sites More sharing options...
ebr 14939 Posted July 9, 2023 Share Posted July 9, 2023 Hi. What is this device? It appears to not have the decoders the system is expecting. Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 9, 2023 Author Share Posted July 9, 2023 JMGO projector Also MP4 videos, most of them can be played. Only a small part of the video cannot be played. Set EmbY as an external player, and then use the system by default to play normally Link to comment Share on other sites More sharing options...
ebr 14939 Posted July 9, 2023 Share Posted July 9, 2023 It looks like the decoder implementations are not what the player is expecting. Using an external player on this device may be the best route at this point. Or you can try sideloading our standard android app on the same device and see how that compares. https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 9, 2023 Author Share Posted July 9, 2023 I have tried emby for android. also can't play Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 9, 2023 Author Share Posted July 9, 2023 Can emby convert to a supported format first and then try to play it? Not very convenient to use an external player Link to comment Share on other sites More sharing options...
ebr 14939 Posted July 9, 2023 Share Posted July 9, 2023 29 minutes ago, Adorkable said: Can emby convert to a supported format first and then try to play it? We are already trying that multiple times. It isn't the format of the video - it is something that isn't right with the system on the projector. Can you check for a firmware update for it? Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 9, 2023 Author Share Posted July 9, 2023 I found that converting the resolution to 1920 1080 while maintaining the aspect ratio will do the trick. Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 10, 2023 Share Posted July 10, 2023 11 hours ago, Adorkable said: I have tried emby for android. also can't play What exactly happened when you tried with this app? What version number was it? Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 10, 2023 Author Share Posted July 10, 2023 the same video。Using emby for android will display。 emby for android Version:3.2.92 @Luke Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 10, 2023 Share Posted July 10, 2023 Can you try sideloading the latest version? Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 11, 2023 Author Share Posted July 11, 2023 When I updated to version 3.3.15, the software was stuck on the startup page and could not be accessed Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 11, 2023 Share Posted July 11, 2023 4 hours ago, Adorkable said: When I updated to version 3.3.15, the software was stuck on the startup page and could not be accessed That’s odd. What device did you install on? Link to comment Share on other sites More sharing options...
ebr 14939 Posted July 11, 2023 Share Posted July 11, 2023 On 7/9/2023 at 10:43 AM, Adorkable said: JMGO projector Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 11, 2023 Share Posted July 11, 2023 What version of android does it run? Link to comment Share on other sites More sharing options...
ebr 14939 Posted July 11, 2023 Share Posted July 11, 2023 1 hour ago, Luke said: What version of android does it run? According to his app log, 6.0 which is probably the root of the issue. It probably is also a fork instead of pure Android. Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 12, 2023 Share Posted July 12, 2023 @Adorkableandroid 6.0 should be OK. can you provide a log from the android app? That should tell me what's going on. Thanks. Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 13, 2023 Author Share Posted July 13, 2023 /Android/data/com.mb.android/files/logs I have checked multiple devices, there is no log file in this path Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 14, 2023 Share Posted July 14, 2023 Can you try sideloading the latest build and see if that resolves it: https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 15, 2023 Author Share Posted July 15, 2023 version 3.3.18 Still stuck on startup page unable to access software. No log generated Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 15, 2023 Share Posted July 15, 2023 14 hours ago, Adorkable said: version 3.3.18 Still stuck on startup page unable to access software. No log generated Sorry, my mistake. You need to use a special version with the file logging enabled. Can you please try this build: https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0 And then logs will be written to the path mentioned here: Thanks ! Link to comment Share on other sites More sharing options...
Adorkable 1 Posted July 16, 2023 Author Share Posted July 16, 2023 This is the log generated 7d74935f-c6a6-4436-bac4-e0da8bd23123.log Link to comment Share on other sites More sharing options...
Luke 37129 Posted July 19, 2023 Share Posted July 19, 2023 Thanks ! I see the issue and it is resolved in the latest build: https://emby.media/emby-for-android.html Link to comment Share on other sites More sharing options...
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