mateuszkiljan 8 Posted May 26, 2023 Share Posted May 26, 2023 How do I access the Emby server plugins on the Synology NAS? I am using MacOS and do not know how to access the plugins through the NAS and the installed Emby Server. Please help, I am trying to fix the Emby "manually stopped" issue. Link to comment Share on other sites More sharing options...
Racerprose 23 Posted May 26, 2023 Share Posted May 26, 2023 No easy way with Synology. Might need to wipe clean and start fresh if you are affected. Link to comment Share on other sites More sharing options...
mateuszkiljan 8 Posted May 26, 2023 Author Share Posted May 26, 2023 I removed the Emby Server and manually installed the 4.7.12 on the NAS. Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 Your going to need to SSH into your NAS using the command line Terminal (which should already be on your Mac) or Putty, or some GUI client such as iTerm or filezilla as suggested in your other thread. Unfortunately, Synology File Station won't allow you to gain access to required folders on your NAS even as an Admin. https://iterm2.com/ https://filezilla-project.org/download.php?platform=osx If all else fails there may be someone who can remote into your NAS if he's available. However, you should really learn how to access your NAS in case of emergency Link to comment Share on other sites More sharing options...
mateuszkiljan 8 Posted May 26, 2023 Author Share Posted May 26, 2023 I am a novice, I do not have any programming experience, using a NAS was something very new for me. My apologies for being so naive, this is all new to me, I do not wish to upset anyone. Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 Also, those instructions were obviously written by someone using Windows. The folder you want is: /volume1/@appdata/EmbyServer/plugins/configurations Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 4 minutes ago, mateuszkiljan said: I am a novice, I do not have any programming experience, using a NAS was something very new for me. My apologies for being so naive, this is all new to me, I do not wish to upset anyone. You can try doing this yourself. The part about enabling SSH on your NAS will be the same as in the instructions I wrote for people using WinSCP. Then you just need to pick a client and configure it to connect to your NAS. You will probably need your Synology Admin account also. Or, we can ask @Carloto PM you and maybe he can remote into your NAS. Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 If giving this a shot, then first thing you need to do is enable SSH on your NAS. Everything else will be done on your Mac using which ever client you choose. Open DSM Control Panel Click Terminal & SNMP Click Terminal tab Check "Enable SSH service" Click "Apply" Link to comment Share on other sites More sharing options...
CamiHulet 1 Posted May 26, 2023 Share Posted May 26, 2023 Finally figured this out. Thanks a lot FrostByte, it was your resources that helped! Two main threads were able to get me there. Downloading and setting up WinSCP and NAS settings: Creating permissions to delete trouble files through WinSCP: 1 Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 Glad you got it figured out. WinSCP is a dream. Link to comment Share on other sites More sharing options...
mateuszkiljan 8 Posted May 26, 2023 Author Share Posted May 26, 2023 SSH enabled, admin password reset, NAS restarted. Will try Terminal to SSH into NAS. Hopefully I’ll be able to follow your instructions to clear the .dll files. 1 Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 Okay, terminal will work. Basically, do these steps in Terminal. You will need to use an account with Admin privileges. The port will be the one you used when you enabled SSH on your NAS ssh yourNASusername@yourNASip -p yourSSHport sudo -i cd /volume1/@appdata/EmbyServer/plugins dir del the files you need to 1 Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 I've got to care for my wife now, but the rest should be fairly simple if you're at all familiar with command line interfaces and navigating around. If you need help tonight I'm sure Luke or someone else can walk you through deleting those files it they're there. Good luck 1 Link to comment Share on other sites More sharing options...
Daruuk 0 Posted May 26, 2023 Share Posted May 26, 2023 2 hours ago, FrostByte said: Also, those instructions were obviously written by someone using Windows. The folder you want is: /volume1/@appdata/EmbyServer/plugins/configurations So I was able to get all the way to @appdata/EmbyServer with WinScp but whenever I try and access any further folders I get this error: Command 'cd "plugins"' failed with return code 1 and the following error message. -sh: line 38: cd: plugins: Permission denied I assume this has to do with step 1 from your WINSCP tutorial, but I set up the task scheduler code and ran it before logging in. What am I missing? Link to comment Share on other sites More sharing options...
fitzbew 1 Posted May 26, 2023 Share Posted May 26, 2023 I got bit by this and I was able to get Emby running again by deleting the stuff called out in the security bulletin..thanks How did this happen? If I am running 4.7.12.0-704071200 am I patched? It's fixed? Thanks Link to comment Share on other sites More sharing options...
seanbuff 841 Posted May 26, 2023 Share Posted May 26, 2023 17 minutes ago, fitzbew said: If I am running 4.7.12.0-704071200 am I patched? It's fixed? Yep, you're good. 1 Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 6 hours ago, Daruuk said: So I was able to get all the way to @appdata/EmbyServer with WinScp but whenever I try and access any further folders I get this error: Command 'cd "plugins"' failed with return code 1 and the following error message. -sh: line 38: cd: plugins: Permission denied I assume this has to do with step 1 from your WINSCP tutorial, but I set up the task scheduler code and ran it before logging in. What am I missing? This is probably because of steps 2 and 3 didn't complete. The WinSCP logon process can't answer the prompt after doing 'sudo -i' so you need to stop DSM from prompting or you won't have access. Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 Or, step 6 which tells WinSCP to use elevated access by executing the sudo -i command when starting. 1 Link to comment Share on other sites More sharing options...
mateuszkiljan 8 Posted May 26, 2023 Author Share Posted May 26, 2023 Massive props to @FrostByte, everything is working. Again, if I have not said it before, thank you for all of your patients and help. 2 1 1 Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 5 minutes ago, mateuszkiljan said: Massive props to @FrostByte, everything is working. Again, if I have not said it before, thank you for all of your patients and help. Whoop! Glad to hear you're up and running. 1 Link to comment Share on other sites More sharing options...
rbjtech 4289 Posted May 26, 2023 Share Posted May 26, 2023 May i also suggest once resolved, the SSH service is disabled/removed - or if you plan to keep it as a 'backdoor' account - then use a decent complex password - or better still proper ssh keys.. And I think it goes without saying - if you do have it enabled, ensure it is not accessable from the internet. SSH/SCP/SFTP (tcp 22) is one of the most probed ports out there .. 1 Link to comment Share on other sites More sharing options...
FrostByte 5053 Posted May 26, 2023 Share Posted May 26, 2023 Enabling Autoblock and changing the port are a couple other things you can do also on your NAS. 1 Link to comment Share on other sites More sharing options...
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