Dwarf 7 Posted March 30 Share Posted March 30 Sorry to bump this topic but i have the exact same problem. Emby Android TV app (latest stable) on a Google TV device (latest update) with W10 Emby server 4.8.3.0 This is also the case for my Sony Bravia TV with Android TV Emby app (latest) The strange thing is that on my android phone Emby version 3.3.77 everything plays great. I have tried deleting the transcode files but no joy. What to do? Link to comment Share on other sites More sharing options...
ebr 14917 Posted March 30 Share Posted March 30 7 hours ago, Dwarf said: Sorry to bump this topic but i have the exact same problem. Emby Android TV app (latest stable) on a Google TV device (latest update) with W10 Emby server 4.8.3.0 This is also the case for my Sony Bravia TV with Android TV Emby app (latest) The strange thing is that on my android phone Emby version 3.3.77 everything plays great. I have tried deleting the transcode files but no joy. What to do? Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
Dwarf 7 Posted March 30 Share Posted March 30 Will do asap Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 1 Share Posted April 1 I do not know what happened but its working again. I did 2 things; 1. Restarted my dedicated Emby server PC 2. Started Debug option and then tried to play which worked. Turned Debug off and then it still played. Link to comment Share on other sites More sharing options...
ebr 14917 Posted April 1 Share Posted April 1 Hi. It could have been a temporary issue on your server or network. Thanks for reporting back. 1 Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 2 Share Posted April 2 Unfortunately it happened again. I send logs through android tv debug option. Requested info; 16:22 Eastern Time Started with playback of 3 body problem. Then i tried Station 19. Then Snack Shack Looking forward to finding out what it is. Thanks Link to comment Share on other sites More sharing options...
ebr 14917 Posted April 2 Share Posted April 2 Something is wrong with the audio track. There also should be a few ffmpeg logs. Can I please see those? Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 3 Share Posted April 3 Do you mean from the server? Link to comment Share on other sites More sharing options...
ebr 14917 Posted April 3 Share Posted April 3 2 hours ago, Dwarf said: Do you mean from the server? yes. Link to comment Share on other sites More sharing options...
Luke 37085 Posted April 3 Share Posted April 3 @Dwarfcan you please provide those? How to Report a Problem Thanks ! Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 7 Share Posted April 7 Its been working ok for the past few days. I did not do anything. Unfortunately the earliest ffmpeg server logs i see are from 3 april and the problem occurred on the 2nd so we have to wait i guess but hopefully things run smoothly now. 1 Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 9 Share Posted April 9 Unfortunately today was another day with the same issue. I have send 2 logs through Emby Android TV debug; Requested info; appr 14:32 Eastern Time - Movie Zodiac & TV series Files of the Unexplained appr 16:21 Eastern Time - Movie Zodiac ffmpeg-transcode-9a45f68e-56c1-4a90-8e8f-cfc93f621a25_1.txt ffmpeg-remux-8a3043af-1af6-4745-9f0f-df8406e58578_1.txt ffmpeg-transcode-3dbb3e25-5681-4116-b85a-7c44c4a9935b_1.txt ffmpeg-transcode-118bedc4-95a5-4912-98f4-6d4f152b064e_1.txt ffmpeg-transcode-9cc2466f-132f-4a34-be3e-578223e42c69_1.txt ffmpeg-transcode-8097dacb-42b3-4294-a7c6-08624d351951_1.txt ffmpeg-transcode-abb5d68c-905a-441b-8f08-acbb8307d3d0_1.txt ffmpeg-transcode-8a6be6b1-7b46-4039-b696-d67abc3d395d_1.txt ffmpeg-transcode-c5f3669c-1b64-413e-a8ed-6300ef888f75_1.txt ffmpeg-transcode-bd3b96c2-985b-45aa-b2e5-eba2c277f9a3_1.txt ffmpeg-transcode-0aa1b8e0-8f47-4d5d-97c4-593aa160b052_1.txt ffmpeg-transcode-05661625-90e9-484c-897a-e583366bb56e_1.txt ffmpeg-transcode-87bb6225-45d5-4052-a361-3cf99bbcbe39_1.txt Link to comment Share on other sites More sharing options...
ebr 14917 Posted April 9 Share Posted April 9 The player is timing out trying to read the content from your server. It retries multiple times with the same error. I would be sure that the content location is accessible. Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 10 Share Posted April 10 Thanks, i have a dedicated Emby & Plex server running on the same machine. When i try to play a movie and Emby app shows this error, i switch to Plex app and then the movie plays perfectly. This is how i know the content is accessible. Please advice Link to comment Share on other sites More sharing options...
ebr 14917 Posted April 10 Share Posted April 10 Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 10 Share Posted April 10 Will try asap. In addition i can confirm Emby app works fine on my android phone. I can also confirm Emby app plays content on LG. What is strange though is that Emby App on Android TV plays DVD files and MKV's made from original DVD's perfect. However, as soon as it is other containers it fails with the message. Will get back to you asap regarding the sideload Link to comment Share on other sites More sharing options...
Luke 37085 Posted April 14 Share Posted April 14 @Dwarfplease let us know how this goes. Thanks. Link to comment Share on other sites More sharing options...
Dwarf 7 Posted April 15 Share Posted April 15 Is it better to first remove the current Emby app and then sideload so there are no 2 Emby apps on the device? Link to comment Share on other sites More sharing options...
ebr 14917 Posted April 15 Share Posted April 15 1 hour ago, Dwarf said: Is it better to first remove the current Emby app and then sideload so there are no 2 Emby apps on the device? You can but you don't have to. Link to comment Share on other sites More sharing options...
Dwarf 7 Posted Saturday at 08:45 AM Share Posted Saturday at 08:45 AM I removed the Android TV app and sideloaded the standard android app (Arm7). I can confirm there are NO issues on the Google TV Chromecast with the standard app. Please advice. Link to comment Share on other sites More sharing options...
Luke 37085 Posted Sunday at 04:27 AM Share Posted Sunday at 04:27 AM 19 hours ago, Dwarf said: I removed the Android TV app and sideloaded the standard android app (Arm7). I can confirm there are NO issues on the Google TV Chromecast with the standard app. Please advice. Hi, are you happy continuing to use the standard Emby Android app? Link to comment Share on other sites More sharing options...
freeq 0 Posted Sunday at 06:46 AM Share Posted Sunday at 06:46 AM I had the same problem, but my girlfriend accidentally unplugged the hard drive power. All good now... Link to comment Share on other sites More sharing options...
Dwarf 7 Posted Sunday at 07:12 AM Share Posted Sunday at 07:12 AM 2 hours ago, Luke said: Hi, are you happy continuing to use the standard Emby Android app? No because i paid for Emby and the Android TV app was working perfectly. Let me know what i can do from my end so your team can solve the issue. I also noticed that when i chose a subtitle f.e Dutch, it would not show and if i picked f.e. Danish it would show the Dutch subtitle. Link to comment Share on other sites More sharing options...
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