Jump to content

Playback issues and cross country playing

powol

By powol
in Synology

 Share

Recommended Posts

powol

powol   0

Posted
Posted

Hello!
I still have some problems with this 


And I have a secondary problem. I tried accessing from another country, with emby premiere on pc, my library, but videos aren't playing and stuck on loading. Do you have any idea how to manage that? I tried changing the computer DNS in case of IP blocking but it's not working.

Thanks in advance

Link to comment
Share on other sites
powol

powol   0

Posted
  • Author
Posted

About the mast problem, here's some logs 

023-05-10 16:02:39.711 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-05-10 16:02:39.719 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>601</errorCode>
<errorDescription>Argument Value Out of Range</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-05-10 16:02:39.728 Error PortMapper: Error in GetSpecificMappingAsync
	* Error Report *
	Version: 4.7.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_armada38x.spk -noautorunwebapp
	Operating system: Linux version 3.10.108 (root@build4) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Oct 18 15:01:54 CST 2022
	Framework: .NET 6.0.8
	OS/Process: arm/arm
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
	<s:Body>
	<s:Fault>
	<faultcode>s:Client</faultcode>
	<faultstring>UPnPError</faultstring>
	<detail>
	<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
	<errorCode>601</errorCode>
	<errorDescription>Argument Value Out of Range</errorDescription>
	</UPnPError>
	</detail>
	</s:Fault>
	</s:Body>
	</s:Envelope>
	
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync(Protocol protocol, Int32 publicPort, CancellationToken cancellationToken)
	   at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2023-05-10 16:02:39.735 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>714</errorCode>
<errorDescription>NoSuchEntryInArray</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-05-10 16:02:39.738 Error PortMapper: Error in DeletePortMap
	* Error Report *
	Version: 4.7.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_armada38x.spk -noautorunwebapp
	Operating system: Linux version 3.10.108 (root@build4) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Oct 18 15:01:54 CST 2022
	Framework: .NET 6.0.8
	OS/Process: arm/arm
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
	<s:Body>
	<s:Fault>
	<faultcode>s:Client</faultcode>
	<faultstring>UPnPError</faultstring>
	<detail>
	<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
	<errorCode>714</errorCode>
	<errorDescription>NoSuchEntryInArray</errorDescription>
	</UPnPError>
	</detail>
	</s:Fault>
	</s:Body>
	</s:Envelope>
	
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Mono.Nat.Upnp.UpnpNatDevice.DeletePortMap(Mapping mapping, CancellationToken cancellationToken)
	   at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2023-05-10 16:02:39.764 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>718</errorCode>
<errorDescription>ConflictInMappingEntry</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-05-10 16:02:39.768 Error PortMapper: Error creating port map
	* Error Report *
	Version: 4.7.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_armada38x.spk -noautorunwebapp
	Operating system: Linux version 3.10.108 (root@build4) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Oct 18 15:01:54 CST 2022
	Framework: .NET 6.0.8
	OS/Process: arm/arm
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
	<s:Body>
	<s:Fault>
	<faultcode>s:Client</faultcode>
	<faultstring>UPnPError</faultstring>
	<detail>
	<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
	<errorCode>718</errorCode>
	<errorDescription>ConflictInMappingEntry</errorDescription>
	</UPnPError>
	</detail>
	</s:Fault>
	</s:Body>
	</s:Envelope>
	
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMapInternal(Mapping mapping, CancellationToken cancellationToken)
	   at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
	   at Emby.PortMapper.ExternalPortForwarding.CreateRules(INatDevice device, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2023-05-10 16:02:39.805 Error PortMapper: Error in GetSpecificMappingAsync
	* Error Report *
	Version: 4.7.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_armada38x.spk -noautorunwebapp
	Operating system: Linux version 3.10.108 (root@build4) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Oct 18 15:01:54 CST 2022
	Framework: .NET 6.0.8
	OS/Process: arm/arm
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: An error occurred while sending the request.
	 ---> System.IO.IOException: The response ended prematurely.
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync(Protocol protocol, Int32 publicPort, CancellationToken cancellationToken)
	   at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	InnerException: System.IO.IOException: The response ended prematurely.
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	   at System.Net.Http.HttpConnection.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	
2023-05-10 16:02:39.810 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
<errorCode>714</errorCode>
<errorDescription>NoSuchEntryInArray</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

2023-05-10 16:02:39.813 Error PortMapper: Error in DeletePortMap
	* Error Report *
	Version: 4.7.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_armada38x.spk -noautorunwebapp
	Operating system: Linux version 3.10.108 (root@build4) (gcc version 8.5.0 (GCC) ) #42962 SMP Tue Oct 18 15:01:54 CST 2022
	Framework: .NET 6.0.8
	OS/Process: arm/arm
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
	<s:Body>
	<s:Fault>
	<faultcode>s:Client</faultcode>
	<faultstring>UPnPError</faultstring>
	<detail>
	<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">
	<errorCode>714</errorCode>
	<errorDescription>NoSuchEntryInArray</errorDescription>
	</UPnPError>
	</detail>
	</s:Fault>
	</s:Body>
	</s:Envelope>
	
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Mono.Nat.Upnp.UpnpNatDevice.DeletePortMap(Mapping mapping, CancellationToken cancellationToken)
	   at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()

 

Link to comment
Share on other sites
powol

powol   0

Posted
  • Author
Posted

Hey!
I've already set up the port forwarding and all of my friends can access my libraries. But it doesn't seem to work with this specific friend and the only difference is :
1. my friend is the only one using emby premiere, the other are using an app (on android box or ipad)
2. this friend is the only one not located in foreign country

Does her ISP could be blocking the connection?
Also, she can access all the libraries, but it's only when she wants to play a media that it's not loading and the error occurs.

I hope I gave all the usable elements to solve this issue.

Link to comment
Share on other sites
Luke Emby Team

Luke   37094

Posted
Posted
Quote

Does her ISP could be blocking the connection?

Hi, it's possible, yes, but I still can't say for sure because I don't believe you provided the correct log file. I don't see any playback attempts there. Please attach the complete emby server log file from the time when the problem was experienced. Thanks !

Link to comment
Share on other sites
powol

powol   0

Posted
  • Author
Posted
On 5/13/2023 at 8:11 AM, Luke said:

Hi, it's possible, yes, but I still can't say for sure because I don't believe you provided the correct log file. I don't see any playback attempts there. Please attach the complete emby server log file from the time when the problem was experienced. Thanks !

here's all the log for the day, I waited just a few minutes after the video playing test before extracting the logs (around 18hour and 11 minutes)

embyserver.txt

Link to comment
Share on other sites
Luke Emby Team

Luke   37094

Posted
Posted

Yea this is odd because I don't really see anything obvious here. What is the bitrate of the video that they're trying to play?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
×
×
  • Create New...