Video Will Not Cast to Chromecast

[xirt4596 0]

Some videos will not cast to Chromecast but will play on Emby app for iOS and on Emby on Windows PC/server.  The particular videos are ones I have edited via CyberLink PowerDirector in which I only cut out 1 section within middle of the video then put the 2 remaining clips together before rendering.  File format is .mp4.  Nothing else was changed other than cutting out a portion within middle of video.  The thumbnail, title and progress bar appear on Chromecast but video/audio will not play.  I have tried various ways repeating the process to no avail.  I even tried downloading the video from Emby app to my iPhone 13.  Any ideas will be very much appreciated.

[Abobader 3243]

Hello xirt4596,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 38803]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[xirt4596 0]

Thanks Luke.  Please see attached.

Emby Log_2023.04.19.txt

[Luke 38803]

@xirt4596and you are able to cast other videos, right?

[xirt4596 0]

Correct.

[Luke 38803]

Maybe chrome cast doesn’t like the way these cyberlink videos are encoded.

[xirt4596 0]

Well it would be nice if I could get them to become friends.  I kinda thought that was the case being that edited videos play fine within the app.  To further test I will repeat same steps but with a different video editing software.  I'm assuming you didn't see anything in the logs that would indicate reason.  I saw a lot of "error" lines.  I love Emby.  I've been a premium subscriber for years and recommend it to everyone.  Thank you for your time.

[Luke 38803]

Can you provide a sample video for testing?

[visproduction 200]

AC3 audio apparently does not playback on Chromcast.  Your log show this:
 

Quote

18:46:21.479 Stream mapping:
18:46:21.479   Stream #0:0 -> #0:0 (copy)
18:46:21.479   Stream #0:1 -> #0:1 (aac (native) -> ac3 (native))
18:46:21.479 Press [q] to stop, [?] for help
18:46:21.479 [aac @ 00000235712bb700] Scalefactor (261) out of range.
18:46:21.479 Error while decoding stream #0:1: Invalid data found when processing input
 

Notice the error refers to  (aac (native) -> ac3 (native)

See: https://www.reddit.com/r/PleX/comments/1143la6/broken_audio_for_ac3_on_chromecast/

I think the answer is not to use AC3 at all.  Convert all media audio, ahead of time, to AAC for playback on Chromecast.

[Luke 38803]

@xirt4596?